DeNooyer Chevrolet

Well to you frankly I hate denooyer very much. I was very disappointed to their kind of service, I bought a Mitsubishi Outlander '06 last oct. 2006, this sales person was so good to us during the dealership, disappointed to their kind of service, I bought a Mitsubishi Outlander '06 last oct. 2006, this sales person was so good to us during the dealership, but after i gave my payment to the car, and to get it for pick-up, this sales person never shown, i talk to the sales manager he was so nasty. i wait 3 hours to have the car ready to pick-up, the wasn't clean, they only give me just 1 key, the gas is almost empty, even the "sale" mark on the windshield was not remove. all of them is a kind of shit!. i hope my experience with this kind of dealer will be a lesson to those who want to buy a car. i will tell this experience to all my friends. and i will send this report to the filipino community in new york. thanks to dealer rater. i love your site. more power. More

Went to DeNooyer in March 01 to turn in a lease vehicle. Called ahead and spoke to sales rep who said anytime was fine. Great. Drove out with ride home following behind me. First mistake was going out on Called ahead and spoke to sales rep who said anytime was fine. Great. Drove out with ride home following behind me. First mistake was going out on a Saturday. Dealership was mobbed with people. Told receptionist who I was there to see and was asked to wait. Waited 30 mins and still nobody met with us. Asked receptionist several times and finally spoke to a very rude sales manager. By this time I was upset because a lease drop off is supposed to take half an hour tops AND I had called ahead!! I explained this and this un-named sales manager gets nasty and practically screams at me "I'll get to you when I feel like it". Stunned and angry, I went back to the young lady at the reception desk and asked where a phone and phone book was was so I could call another dealer to make drop off appointment. Thankfully the young lady called one of the owners who took care of things and apologized. Needless to say, not a good first impression of yet another Albany area Chevrolet dealer. Hopefully things are different there now. More