DeNooyer Chevrolet
Colonie , NY
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John took the time to understand the issue with the car and what I believed needed to be looked at and fixed. He kept me informed on a regular basis regarding the progress of the repair. and what I believed needed to be looked at and fixed. He kept me informed on a regular basis regarding the progress of the repair. More
I am very pleased with the service that was performed. The dealership did everything in their means to locate parts that were very difficult to obtain I’m very grateful for all of their hard work and prof The dealership did everything in their means to locate parts that were very difficult to obtain I’m very grateful for all of their hard work and professionalism. And prompt attention to my Service needs to get me back on the road furthermore, they provided me with a loaner vehicle so that I wasn’t inconvenienced couldn’t ask for more. More
Your customer service is not what it should be, when someone spends $80,000 dollars on a new vehicle I expect my brand new vehicle to not have all the dam garbage from all the window stickers thrown in someone spends $80,000 dollars on a new vehicle I expect my brand new vehicle to not have all the dam garbage from all the window stickers thrown in the glove compartment, we had to peel off all the rest of the film that protects to handles and seat belt, and the screen, who prepared this vehicle, a 6 yr old.. We had to have a new windshield put in due to a factory defect, nobody in your company even seen the defect and the new windshield was so dirty I had to pull over in a parking lot to try and clean it for my HOUR drive home… and on that note, I HAD to call numerous times to find out when the windshield was in the building, I shouldn’t have had to call at all, your people should of called me…so I’m not sorry to say we, will probably won’t be back.. More
My service appointment was for an Oil change and tire rotation. When I entered the check in Akiem was very professional asking if I planned on waiting for my vehicle. I answered I was. He asked me to g rotation. When I entered the check in Akiem was very professional asking if I planned on waiting for my vehicle. I answered I was. He asked me to go to the waiting room and he would come and get me when it was completed. Within an hour he came to tell me that all was fine and he handed me my keys and thanked me for coming in. I was very pleased with my appointment. More




