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DeNooyer Chevrolet
Colonie , NY
8,398 Reviews
For many years the DeNooyer Family has been servicing generations of customers with all of their automotive needs. Starting in 1943 with my grandfather, Jerry, in Kalamazoo, Michigan, the DeNooyer Family strives for customer satisfaction by treating every customer sincerely and fairly. Employees' morale plays a large part in this process. Our business was founded on honesty and integrity and we extend that to our employees as well as our customers. Some of our sales employees have been with us for over 25 years, learning more about the industry, community, and our customers' needs every day. Our service and body shop technicians and parts personnel are no different. Over the past 35 years, our technicians have serviced hundreds of thousands of vehicles. We have some technicians that have been with us for almost 30 years. They know some customers' vehicles better than their own. Working on your vehicle to them is like working on their own. Safety comes first! They pride themselves on making sure the job is done right the first time. It is because of this, that generations of customers send their vehicles to DeNooyer Chevrolet for all of their servicing needs.
My responsibility at the dealership is to make sure my family traditions hold true. Nothing is more important to me and my "family" than knowing that everyone that walks into DeNooyer Chevrolet has left 100% satisfied 100% of the time. I accept this challenge and hope that I am as successful in doing so as my father and grandfather were. I want to extend my sincere thanks for allowing my family to care for your family's automotive needs and look forward to the next generations' needs as well.
Sincerely,
Joel DeNooyer
Get the DeNooyer Chevrolet Assurance!
•World Class Customer Experience
•Professional and friendly sales staff paid on customer satisfaction, not profits
•Large selection of New and Pre-Owned Vehicles
•Market Based Pricing
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,366 service reviews
June 23, 2026
I scheduled an oil change (prepaid) and inspection online. I immediately received a call telling me I had to reschedule. After doing so, I broke my left hip and elbow in a sports accident. I was able online. I immediately received a call telling me I had to reschedule. After doing so, I broke my left hip and elbow in a sports accident. I was able to a relative to assist with driving from 6/18 to 6/24. However, after explaining my situation, no accomodation was offered. I reached out to Joel by email and then phone to see if he had a suggested alternative and received no response. I'm not sure who else to call. After buying 3 chevys here since 2012 and getting all service done here, I had hoped to see the loyalty returned Customer service involves empathy and that was sorely missing. I'm now scheduled for July 3 and hopefully I will be cleared to drive. 2 stars is generous based on this. I even suggested allowing someone from the dealer pick it up and complete the service. Oh well, a lesson learned. More
by rcooper50
Employees Worked With
No one to mention
January 18, 2026
I will never return there again. I bought a Cadillac XT 5 with 4500 miles from there and was lied to about it. When I got there to pick it up, it had dents in the bumper that they fo I bought a Cadillac XT 5 with 4500 miles from there and was lied to about it. When I got there to pick it up, it had dents in the bumper that they forgot to tell me and a few other issues. After leaving the dealership I could tell that it needed an alignment. I called them on my way home to let them know and left a message with the person I work with that day. Since I was a 3 Hour drive from them I opted to get an alignment closer by to me and found both front wheels were both bent. So my next trip to Albany I stopped by the dealership to see if we could work this out and was treated very unfairly. I feel that if you’re gonna purchase a 2024 Cadillac XT five with only 4500 miles on it both front wheels should not be bent. I knew about a front bumper cover that had been replaced. That’s all I was told not a happy customer. More
by jamybegor
Verified CustomerEmployees Worked With
December 29, 2025
John took the time to understand the issue with the car and what I believed needed to be looked at and fixed. He kept me informed on a regular basis regarding the progress of the repair. and what I believed needed to be looked at and fixed. He kept me informed on a regular basis regarding the progress of the repair. More
by Monty
September 16, 2025
I am very pleased with the service that was performed. The dealership did everything in their means to locate parts that were very difficult to obtain I’m very grateful for all of their hard work and prof The dealership did everything in their means to locate parts that were very difficult to obtain I’m very grateful for all of their hard work and professionalism. And prompt attention to my Service needs to get me back on the road furthermore, they provided me with a loaner vehicle so that I wasn’t inconvenienced couldn’t ask for more. More
by BIGBUCKHUNTER329
Employees Worked With
Other Employees :
Heath Murphy five stars.
August 31, 2025
Your customer service is not what it should be, when someone spends $80,000 dollars on a new vehicle I expect my brand new vehicle to not have all the dam garbage from all the window stickers thrown in someone spends $80,000 dollars on a new vehicle I expect my brand new vehicle to not have all the dam garbage from all the window stickers thrown in the glove compartment, we had to peel off all the rest of the film that protects to handles and seat belt, and the screen, who prepared this vehicle, a 6 yr old.. We had to have a new windshield put in due to a factory defect, nobody in your company even seen the defect and the new windshield was so dirty I had to pull over in a parking lot to try and clean it for my HOUR drive home… and on that note, I HAD to call numerous times to find out when the windshield was in the building, I shouldn’t have had to call at all, your people should of called me…so I’m not sorry to say we, will probably won’t be back.. More
by rottygirl43
Employees Worked With
August 29, 2025
My service appointment was for an Oil change and tire rotation. When I entered the check in Akiem was very professional asking if I planned on waiting for my vehicle. I answered I was. He asked me to g rotation. When I entered the check in Akiem was very professional asking if I planned on waiting for my vehicle. I answered I was. He asked me to go to the waiting room and he would come and get me when it was completed. Within an hour he came to tell me that all was fine and he handed me my keys and thanked me for coming in. I was very pleased with my appointment. More
by sjdickinson18
Employees Worked With
