DeNooyer Chevrolet - Service Center

Appreciative Customer He's nice and competent, he really listens to the customer. Matt really tries to help and is honest which with his customers. I appreciate the time th He's nice and competent, he really listens to the customer. Matt really tries to help and is honest which with his customers. I appreciate the time that he spends to make sure that our vehicle issues are resolved with as little inconvenience to us as possible. More

Great service Brought my vehical in for an oil change and tire rotation had no trouble making the appointment when I arrived I was greeted promptly and courteously Brought my vehical in for an oil change and tire rotation had no trouble making the appointment when I arrived I was greeted promptly and courteously the free coffee and snacks are a great plus first thing in the morning my vehical was finished quickly and the general check over informed me of a few items I will need to address in the future More

Service was A+ I brought my truck in to have it serviced and was helped out by Dan. He was very polite and attended to me right away, after my truck was ready Dan le I brought my truck in to have it serviced and was helped out by Dan. He was very polite and attended to me right away, after my truck was ready Dan left me a message with details of what service was done and that it was ready to be picked up. I will be bringing my vehicles to denoyer now for service More

Honest,fast,perfessional From the min I got there to the min I left if I had any questions about anything Dan was able to answer them for me. He made sure my truck was taken From the min I got there to the min I left if I had any questions about anything Dan was able to answer them for me. He made sure my truck was taken care of as if it was his own. He gained my business and will be the man I go and see for all of my chevy service needs. Thumbs up to him and the team over there. Be seeing you soon! More

Routine mait Dan quinn is as good as they come. Brought my 2015 silverado in for oil change and found a potential saftey hazard. Explained to me in laymens terms w Dan quinn is as good as they come. Brought my 2015 silverado in for oil change and found a potential saftey hazard. Explained to me in laymens terms what was going on and what can happen if not addressed. . work was also done in a very timely manner.. 5 stars for dan More

Service center success I'm never a fan of dealership service departments, I've always felt I was being treated as an afterthought. Dealing with Dan at denooyer was a new exp I'm never a fan of dealership service departments, I've always felt I was being treated as an afterthought. Dealing with Dan at denooyer was a new experience. I felt like more than a number, like an important piece to the process. I was kept informed, spoken to and treated with respect. It's why I'll continue to use denooyer as my first option for a dealership to use. More

Excellent customer service When entering the dealership to have by car looked at for brakes making a noise. I was greeted by Dan Quinn. He was extremely helpful and explained th When entering the dealership to have by car looked at for brakes making a noise. I was greeted by Dan Quinn. He was extremely helpful and explained the issues with my car in detail. He didn't make me feel like. Girl that knows nothing about cars. When I needed explaining he helped to clarify my confusion. I would recommend this dealership to all my friends and family More

Spent 8k still having issues I had a transmission issue with my 204 yukon xl. They claimed that it needed to be replaced and I also asked them to change fuel pump and look at fron I had a transmission issue with my 204 yukon xl. They claimed that it needed to be replaced and I also asked them to change fuel pump and look at front brakes. I approved all the work for 8k and less than month later I get a brake abs warning and take it to another chevy dealer they want another $400 because brake lines which were replaced by Denoyer were installed incorrectly and was worn out and leaking. Denoyer paid this bill be needed to put pressure on them to pay. Now the transmission is leaking at just over 2 months and 4,000 miles and I learn to find that the warranty which was to be for 100k miles only applies to parts and not labor. 8k would have been a nice down payment on a new Ford truck I am done with chevy/gmc will never buy another car from any dealer and this from a life long chevy/gmc person. Disappointed More

Lost cause. I will get to the point. No one calls you back. I was trying to trade my vehicle in for another at Denooyer. The team was supposed to get me rough est I will get to the point. No one calls you back. I was trying to trade my vehicle in for another at Denooyer. The team was supposed to get me rough estimate for my vehicle via text with pictures. I waited 2 days and finally called them. No luck, they were having a special sale. So, the heck with me i guess because I wasn't there. I will have Rebecca call you back today I was told. Nothing. Happened the next day as well. Finally, with another call from me, they said, oh, we had to send them out again to the used car sales man. I will call you back with an estimate. Here it is one day later after 6 days later. NOTHING.... Customer service-NONE. Lier-A perfect 10. Great job team Denooyer. Oh, and I already know. I'm just another number.... Not very impressed after what I explained to them that another dealer did to me. Reaction from Denooyer, Well that would never happen here. We are here for you. Ahahahahhahahahahaha. More

GM Warranty means nothing to Deooyer Bought a 2012 Avalanche still under original bumper to bumper and drivetrain warranties. After about a month the front driver side headlamp assembly Bought a 2012 Avalanche still under original bumper to bumper and drivetrain warranties. After about a month the front driver side headlamp assembly was full of moisture and the passenger side exterior door handle started pulling away from the door. Called Denooyer, explained what was wrong, made appointment, no problem, right? Wrong.The Day of appointment the 1st thing wrong was they had no idea why we came in, even though they send a confirmation with details of the problems. Then they started questioning the mileage, then what was covered, then told my wife they will get her a shuttle to take her home. What!?! Under the warranty they are suppose to provide a loaner vehicle of similarity. So my wife left with our vehicle and called me to tell me what happened. I called Denooyer and once again explained what was wrong, told them they were suppose to give us a loaner, car, and fix my truck. Oh no problem sir. So we rescheduled the appointment. Brought it in on that day, got our loaner, drove off, life is good, right? Not! About 3 hours later I get a phone call from someone who isn't our advisor telling me that the door handle is not covered under warranty because it's cosmetic. What!?! It's a door handle! It has function. Then they changed the wording and called it trim. So apparently if you buy a car, pull off the lot, and the door handles come off its on you. Then he tells me the moisture in the headlamp assembly is normal. I would've agreed to that statement except the other headlamp didn't have a bit of moisture in it. The driver side has had moisture in it for 3 weeks and counting. So annoyed! Then when picking up my unfixed truck they had something in the paperwork saying headlight needs a capsule. They said I declined the capsule. One, this was never mentioned to me and two, what the xxxx is a capsule and why do I need it if there is nothing wrong according to Denooyer service people. In Summary : Both of my cases, they are wrong and GM Warranties mean nothing to Denooyer. Done with Denooyer! More