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DeNooyer Chevrolet - Service Center

Colonie , NY

4.5
2,940 Reviews
Call Service Center (518) 458-7700

2,940 Reviews of DeNooyer Chevrolet - Service Center

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May 05, 2024

The service center was fine, however, it cost me money out of pocket due to the poor service of the sales team and a total lack of attention to details More

by depfirecar7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akiem Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Maltbie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zach VanPatten
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

DeNooyer Chevrolet responded

Thank you for taking the time to leave us your honest feedback. Here at DeNooyer Chevrolet, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (518) 458-7700 to discuss ways we can better serve you in the future.

Helpful
May 05, 2024

Service was done promptly, but there were oily handprints on the hood, the grill/bumper and the drivers door by the handle. More

by stevebr777
Recommend Dealer
Yes
Employees Worked With
No Name
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May 09, 2024 -

DeNooyer Chevrolet responded

We appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Helpful
May 04, 2024

Damien was amazing! Only thing I would change or work on is how long it takes to do the paperwork or get any service. More

by brandylynrousseau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien DeDonatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2024 -

DeNooyer Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (518) 458-7700 so we can assist you further.

Helpful
May 04, 2024

Great location. Check-in was easy efficient and friendly.Truck was ready earlier then expected. More

by dustymcl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Akiem Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

DeNooyer Chevrolet responded

We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 03, 2024

Andrew L. , the sales rep was excellent and professional and I would recommend anyone to him to purchase a new vehicle this was my second time purchasing from More

by richiazzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Lobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

DeNooyer Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at DeNooyer Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Helpful
May 03, 2024

Great service. Always great communication and follow up. Would definitely recommend them to anyone looking . More

by glenngagnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 06, 2024 -

DeNooyer Chevrolet responded

Hello, thank you for choosing DeNooyer Chevrolet, INC. as your first choice for all your automotive needs! Thanks again for the recommendation, and have an amazing day!

Helpful
May 03, 2024

Rob was awesome I got there an Hour before my scheduled appointment. Rob had me bring it and went over a few things with me. More

by randriano51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gene Gardy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

DeNooyer Chevrolet responded

Hello, it is great to hear everything was done quickly and to your satisfaction! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
May 03, 2024

timely service, friendly technicians, cost effective, good communication, helpful and would recommend to others searching for a new car or service. More

by gdavis10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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May 06, 2024 -

DeNooyer Chevrolet responded

Hi, thank you so much for your positive comments about DeNooyer Chevrolet, INC.! Thanks again for the recommendation, and have an amazing day!

Helpful
May 02, 2024

Service was quick, right, and shuttle got me to work with minimal delays. Overall great oil change and inspection More

by fruehgcivileng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Akiem Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

DeNooyer Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Helpful
May 02, 2024

I would not recommend Denooyer service for an oil change. For the change to take 1 1/2 hours seems inefficient use of my time. I had brake pads and rotors completely changed and brake lines flushed in the More

by timothy_condon_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
May 04, 2024 -

DeNooyer Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (518) 458-7700 to discuss your concerns, as your satisfaction is of utmost importance to us.

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