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DePaula Chevrolet

Albany, NY

4.8
4,723 Reviews
DePaula Chevrolet – Your Trusted Chevrolet Destination in Albany, NY Experience the DePaula Difference at Albany’s premier Chevrolet dealership. As a family-owned and operated business proudly serving the Capital Region since 1980, we’ve built our reputation on excellence, integrity, and treating every customer like family. Whether you’re buying a new Chevrolet, a quality pre-owned vehicle through CarBravo, or need top-tier service, parts, detailing, or collision repair, our award-winning team delivers an unmatched experience. New & Used Vehicle Sales (Including CarBravo) Shop our huge selection of new Chevrolet cars, trucks, and SUVs with transparent, no-hassle pricing and competitive deals. Our friendly Internet Sales Team offers a personalized experience—online, by phone, or in person. For pre-owned vehicles, explore our CarBravo certified selection, backed by rigorous multi-point inspections, warranties, and roadside assistance. We make buying stress-free with: Aggressive trade-in values Flexible financing and lease options DePaula New Vehicle Advantage and Pre-Owned Promise Join our Preferred Customer Program for instant benefits like $250 toward any new or used purchase. Your satisfaction is guaranteed—we build relationships that last a lifetime. Expert Service & Maintenance Trust your Chevrolet to our factory-trained, GM-certified technicians in our modern facility. From routine maintenance and oil changes to advanced diagnostics and repairs, we deliver fast, reliable service you can count on. Convenient amenities include: Weekend and quick-service hours Shuttle service & loaner vehicles Free vehicle washes with service Comfortable waiting areas with Wi-Fi, workstations, and a children’s play area Genuine GM Parts & Accessories We maintain a large inventory of OEM Chevrolet parts and accessories for perfect fit and performance. Our knowledgeable Parts Team provides quick turnaround, expert recommendations, and Preferred Customer discounts (including 5% off non-warranty maintenance and parts purchases). Professional Detailing Bring your vehicle back to showroom condition with our expert detailing services. We offer interior deep cleaning, exterior polishing, paint protection, ceramic coatings, and more—using premium products for lasting results. Perfect after service or before resale. Premier Auto Body & Collision Center Albany’s trusted GM collision experts. Our I-CAR certified technicians and experienced management team handle everything from minor dents and scratches to major repairs on all makes and models. You’ll enjoy: Paint Match Guarantee with lifetime warranty State-of-the-art downdraft paint booths Free estimates & loaner vehicles Fast, factory-standard repairs Why Choose DePaula Chevrolet? 12X GM Dealer of the Year Awards 15 General Motors Mark of Excellence Awards 15 General Motors Standards of Excellence Awards 7 GM Standards of Excellence Leadership Awards 6 Chevrolet Genuine Leader Awards Transparent pricing, honest advice, and a true family atmosphere One-stop convenience for sales, service, parts, detailing, and body work 4.8+ star reputation on DealerRater with thousands of glowing reviews We look forward to earning your business for life!
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785 Central Ave

Albany, NY

12206

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Showing 4,723 reviews

August 15, 2021

Couldn't be happier with the service and the communication is great! I was informed every step of the way. The waiting room is by far the best around! Free snacks and wifi certainly help in pa More

by Alfie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Haynes
August 15, 2021

Every thing went very smooth from the beginning to the end. They keep me updated on my truck delivery and etc.My salesperson Allison Raymond was great More

by leholmes2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Keville, Allison Raymond
August 14, 2021

I wouldn’t go back to this place if they gave me a free truck. Passed my van inspection with a death wobble almost killed me and other drivers. Incompetent Chevy dealership More

by Hirschpools
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Plante
August 14, 2021

Thank You All for a Stellar car buying experience! Special Thanks to Allison! Sorry for the Garlic Breath pickup! The Trailblazer is awesome- I love it. More

by Theresa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Raymond
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Okyem, David Plante, Allison Raymond
August 14, 2021

Terrible customer service and lack of communication between customers and staff. The service advisor Rick was very arrogant towards me. I would never recommend Depaula! More

by Amanda113
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Alex Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2021

Worst service and this is my 2nd car but will be my last time dealing with any chevy company. No customer satisfaction at all.T More

by LASHONDASLAUGHTER89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Haynes
August 14, 2021

Great service, great people, great time, great truck, great dealership, eric made the experience of buying a new truck easy a d awesome, couldnt be happier More

by Jakeldominick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Bauer
August 14, 2021

The service department at DePaula always tries their best to meet customers needs. They do a good job in keeping customers informed on the status of the service and it’s completed on a timely basis. More

by WEVERHARDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Haynes
August 14, 2021

Chuck took great care of us and stayed in contact throughout the entire process. We are very happy with the experience and will always use Depaula in the future More

by TREVOR.L.HARVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
August 13, 2021

Upon entering the dealership I was greeted by no less than three people. As always, I received fast and efficient service. It is always a pleasure to come back. More

by damarion63@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Herrick
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