DePaula Chevrolet

*Edited. Names corrected. First of all only go to your *Edited. Names corrected. First of all only go to your auto dealer when no other mechanic can do the job. I went to DePaulo Chevrolet in February a *Edited. Names corrected. First of all only go to your auto dealer when no other mechanic can do the job. I went to DePaulo Chevrolet in February after a terrible snow storm in the Albany area. My windshield wipers stopped working while I was on my way home. I tried calling AAA but thier lines were busy. I managed to get home by using a handheld brush to wipe off the downfall snow every few minutes by stopping at the side of the highway. Anyway I finally did get home and called up Depaula to schedule an appointment to see what had happened. When the diagnostic was complete I was told I needed a hood cover a day later by Dennis W from the Red Team I believe. I had no idea a hood cover was a damn motor. Anyway the cost was too high, about 400.00. They told me they had to order the part and would start the work on the third day when it arrived. I told them not to bother and that I would take the car to another place. When I picked up the car, the windshield wipers were working! I still had to pay 99.00 for a diagnostic even though that term is no where on the paperwork. I contacted Mark Vandenburg for an explanation on why they would repair a part that was functioning. Mark never returned my call. I left about four messages. In any case I contacted the BBB and gave them my story. In the end I got a check from Depaula. I would not recommend them for anything other than an oil change. Their service man Dennis didn't give me the correct info on the part I needed. More

First off, they have horrible communication between First off, they have horrible communication between departments. Secondly, they did not fix the problem I had even though they claimed they did. Aft First off, they have horrible communication between departments. Secondly, they did not fix the problem I had even though they claimed they did. After "adjusting" my sunroof they were even kind enough to leave some loose screws, how thoughtful. They need to hire people that can correctly diagnose problems because after all of that bullshit my car is still leaking! My drivers floor is ALWAYS wet and there are still sounds of water sloshing around. I have even poured water over the exterior and can see for myself it is still leaking. The water is still not draining properly. If you want your car fixed right the FIRST time, do yourself a favor and stay away from this place. I will never step foot in here again. More

All employees were great to work with on my new truck purchase. They were very friendly and helpful. Chris Miller was very helpful in the sale completion. Ron was great in helping with picking up purchase. They were very friendly and helpful. Chris Miller was very helpful in the sale completion. Ron was great in helping with picking up the vehicle. Thanks to Vincent and Keith for the financing part. Thanks to all. More

Dan Jones was the best salesperson I have ever worked with. This was the first pleasant experience I have EVER had in buying a new car. Even though I had the opportunity to purchase the car I wanted from with. This was the first pleasant experience I have EVER had in buying a new car. Even though I had the opportunity to purchase the car I wanted from another dealership, I still took the time to order the one that I wanted from Dan. He kept me updated every step of the way and even came in on his day off so I could pick up the car. Everyone at the dealership made me feel like one of the family. I will never go anywhere else! Great Job!!! More

I have bought 4 vehicles now from DePaula Chevrolet and every time they find a new way to "wow" me. The staff is always friendly and helpful. It has always been a pleasant experience buying my cars from every time they find a new way to "wow" me. The staff is always friendly and helpful. It has always been a pleasant experience buying my cars from DePaula. The finance manager took the time to explain my various options and did not pressure me in to buying anything. They also have a service dinner once a month for their customers who recently purchased a vehicle. At the dinner they explain everything you would want to know about servicing your vehicle at DePaula. They also have the Service, Body Shop and Parts managers there to answer any questions. The dinners I have attended end with a TV giveaway. DePaula is in a class of it's own. More

Great experience! Low pressure. They had exactly what i wanted at the price i wanted. I know where ill be buying my next vehicle. I didnt feel like a number here. They went out of their way so i could take wanted at the price i wanted. I know where ill be buying my next vehicle. I didnt feel like a number here. They went out of their way so i could take my new malibu home on the same day! i highly recommend them!!!Excellant More

I had been in the market for a new car the last couple of months and visited quite a few dealerships. I have always liked Chevrolet and was looking for a cross-over SUV that offered comfort, style, and good months and visited quite a few dealerships. I have always liked Chevrolet and was looking for a cross-over SUV that offered comfort, style, and good mileage. I was very impressed with the Chevrolet Traverse at first sight, and Dennis Connelly of DePaula Chevrolet was very cordial, attentive and extremely helpful in explaining every aspect of the car. He was very knowledgeable and patient with my many questions. When I made my decision and chose the Traverse, he helped me tremendously in securing a lease that was affordable. I would highly recommend DePaula Chevrolet and Dennis Connolly to anyone interested in purchasing or leasing a car. The dealership has been around a long, long time and that in itself is a testament to the employees that work there. More

Brendon was very friendly and nice. He worked well on getting me a good deal and i enjoyed that he wasnt pushy about selling the car. He has a sense of humor which made it easy to work with him. i will s getting me a good deal and i enjoyed that he wasnt pushy about selling the car. He has a sense of humor which made it easy to work with him. i will send my friends and family back when they are in need of a used or new car. More

The level of professionalism on display at DePaula was beyond my wildest expectations. From Steve Belvedere to the whole management staff I was made to feel comfortable throughout the whole process. I wo beyond my wildest expectations. From Steve Belvedere to the whole management staff I was made to feel comfortable throughout the whole process. I would highly recomend Depaula to all my friends and family More

Brendon was an absolut pleasure to deal with. He really took the time to get me exactly what I wanted. This was the first time I had delt with DeNooyer and I would again in a heart beat. Brendon was extrem took the time to get me exactly what I wanted. This was the first time I had delt with DeNooyer and I would again in a heart beat. Brendon was extremely knowledgeable and was a real true honest sales person. More