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DePaula Ford
Albany, NY
5,009 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 5,009 reviews
April 17, 2021
I worked with Shu to get my new Bronco Sport. He is so personable, friendly, funny and attentive. He kept working with the managers for me until we finally got the right price. Then, after a small cosmet personable, friendly, funny and attentive. He kept working with the managers for me until we finally got the right price. Then, after a small cosmetic random mishap happened after the first week, he followed up for me and got it completely taken care of, free of cost. So personable. Was a PLEASURE to work with Shu, I feel like he not only was a great salesman, but a friend on my side!! More
by Acboslet
Employees Worked With
Shuhab Noory
April 15, 2021
No service department in any field is perfect. However, Justin and Mike definitely strive for it. Will absolutely, positively use Depaula Ford again. Great job!!! Justin and Mike definitely strive for it. Will absolutely, positively use Depaula Ford again. Great job!!! More
by dhaita529
Verified CustomerApril 14, 2021
After the purchase of my truck I was very pleased with the service I was provided with Justin was very helpful and I would definitely do business there again! 10/10 the service I was provided with Justin was very helpful and I would definitely do business there again! 10/10 More
by Al
Employees Worked With
April 14, 2021
I had a very pleasant experience at Depaula Ford. From the salesman to the tech man at the end. They were fast friendly and efficient. I would definitely recommend them to my friends and colleagues. the salesman to the tech man at the end. They were fast friendly and efficient. I would definitely recommend them to my friends and colleagues. More
by zippy
Employees Worked With
Josh Halsey and Josh Rosenblatt 5 stars, Tyler Foster
April 11, 2021
My car was left a muddy mess on the driver side which was completely unacceptable. The service took care of the repair but should have put mats down or cleaned up afterwards. completely unacceptable. The service took care of the repair but should have put mats down or cleaned up afterwards. More
by effinger2009
Employees Worked With
Ron Bissonette
April 11, 2021
It was a good experience and service was good. I would recommend it to anyone. I brought my vehicle in for a oil change and waited for it. recommend it to anyone. I brought my vehicle in for a oil change and waited for it. More
by MICHELLELAKE
Employees Worked With
April 10, 2021
It was just a joy to deal with the service center they were very helpful in getting my truck right in and making sure I had a loaner were very helpful in getting my truck right in and making sure I had a loaner More
by Mroilbaron
April 10, 2021
Ordered wrong part multiple times. Didn’t fix the issue the first time. Tries to make it better by offering loaners and details, but service work is poor. Damaged vehicle during service. Says they’ll call the first time. Tries to make it better by offering loaners and details, but service work is poor. Damaged vehicle during service. Says they’ll call with updates and then doesn’t. More
by ERN1285
Employees Worked With
Josh Brogue
April 09, 2021
My car was repaired under a recall. After being completed, I was not notified and it took over an hour to retrieve the car. Could not contact anyone that knew where the car was.. completed, I was not notified and it took over an hour to retrieve the car. Could not contact anyone that knew where the car was.. More
by Evan
Employees Worked With
Mike Demartino, Josh Brogue
