
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Shuhab sold both myself and my husband our leases. Even though he was very busy he made sure we knew we were important to him, always with a smile on his face. The whole process was quick and seamless and though he was very busy he made sure we knew we were important to him, always with a smile on his face. The whole process was quick and seamless and no one batted an eye when we brought our two kids to sign paperwork! Mike was super sweet while we signed the lease and got us in my new car in record time. More
Polite, professional, Josh stuck with it and saw that the work got well done. I would go here again. The wife will probably take her care here now. By work got well done. I would go here again. The wife will probably take her care here now. By More
Depaule Ford service department is friendly and efficient. My truck was ready when promised and the work was done as expected. A great experience as usual. efficient. My truck was ready when promised and the work was done as expected. A great experience as usual. More
I would definitely have to give Depaula 5 stars for their service on repairs to my vehicle especially the service manager Justin. He went out of his way to insure the vehicle was correctly repaired processed service on repairs to my vehicle especially the service manager Justin. He went out of his way to insure the vehicle was correctly repaired processed and made us feel like our car was important and that we were important. The service adviser. Crystal was awesome. She started the process of repairs and couldn't ask for a better service adviser. She did everything to make our car right. Thank you More
Nice folks and no nonsense. Everything I needed handled was handled professionally and transparently. Labor was a bit on the pricey side but you get what you pay for. was handled professionally and transparently. Labor was a bit on the pricey side but you get what you pay for. More
Had a great experience with the help of Kris Bain. We ordered a new truck and he was professional and extremely helpful through the process. Would definitely work with him again. ordered a new truck and he was professional and extremely helpful through the process. Would definitely work with him again. More
Dealership and it’s people are truly professional. I certainly will recommend DePaula Ford to my friends and relatives. Could use more customer parking spots. certainly will recommend DePaula Ford to my friends and relatives. Could use more customer parking spots. More
Zak was the absolute best. I gave him a list of things I needed in a car and he found me the perfect car on the first try. Wasn’t pushing at all. Best car buying experience! needed in a car and he found me the perfect car on the first try. Wasn’t pushing at all. Best car buying experience! More
We purchased a used Mazda from Depaula and had a positive experience. Our salesman Zak paid attention to our requirements and our introduction to the service department was a positive introduction to a group experience. Our salesman Zak paid attention to our requirements and our introduction to the service department was a positive introduction to a group that we’ll be seeing in the future. More