Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Ford
Albany, NY
5,850 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,850 reviews
June 02, 2026
Knowledgeable staff and not pushy with making a seal. They genuinely want to make sure that the vehicle you’re getting is what you want and also what you can afford. They genuinely want to make sure that the vehicle you’re getting is what you want and also what you can afford. More
by tedfordmichael500
Verified Customer
June 01, 2026
Lenny and the whole service team have been great, finishing repairs and maintenance on my pick up quickly and saving me a few bucks when they can. finishing repairs and maintenance on my pick up quickly and saving me a few bucks when they can. More
by ABLE1205
June 01, 2026
Working with Jose and James for the purchase was a great and very smooth process. I truly appreciated Nicholas’s over view of the vehicle and him setting up all things tech. Tyler made the financing very and very smooth process. I truly appreciated Nicholas’s over view of the vehicle and him setting up all things tech. Tyler made the financing very quick and painless. More
by crownjules1123
Employees Worked With
Other Employees :
James-Sales, Nicholas-Overview of vehicle, Tyler-Financing
June 01, 2026
Awesome people to work with. Made the trade in and drove out the same day. Made the trade in and drove out the same day. More
by CHUCKPLANT
Employees Worked With
June 01, 2026
The service advisor, Michael, was outstanding. For example, I received the vehicle scan from him via email and text shortly after dropping my car off. All services requested were performed by the For example, I received the vehicle scan from him via email and text shortly after dropping my car off. All services requested were performed by the technicians in a thorough and timely manner. I appreciated also receiving shuttle rides provided by DePaula. Kudos to the DePaula team. More
by barrymuslaw
Employees Worked With
Michael
May 31, 2026
Lenny was excellent. He took care of us and made sure that all our questions were answered. Lenny quickly and accurately entered our information as we were bringing in a He took care of us and made sure that all our questions were answered. Lenny quickly and accurately entered our information as we were bringing in a different vehicle we own for service. More
by mdillon6460
May 31, 2026
Nice job by Depaula, Chance and staff. Tire special was a good deal. Will be returning for future service needs. Tire special was a good deal. Will be returning for future service needs. More
by mdillon6460
May 31, 2026
Very good experience. Glad new service area is open. Chance was helpful and informative to us. Glad new service area is open. Chance was helpful and informative to us. More
by mdillon6460
