DePaula Ford - Service Center
Albany, NY
2,798 Reviews of DePaula Ford - Service Center
The worst dealership ever! They stole money from center console doing detail they did not fix the dents I brought UT to them to repair that they knowing knew about sold it to m They stole money from center console doing detail they did not fix the dents I brought UT to them to repair that they knowing knew about sold it to me anyway it was snowing out I noticed it when I got home called and was informed to bring it back when next oil change is due that they would clean it and repair damage. They did not even take tanoe cover off back bed was full of rocks and sticks 😒 the interior had pet fur all over the back I am disgusted with Josh there manager I will never do business with DePaul Ford again. First and last vehicle I will ever purchase from DePaula and also I will inform all my friends and family and social media just how well I was treated after I spent 35 thousand on a 2018 dodge ram express with roughly 30k miles clean car fax 0 accidents or damage paperwork says and I was scammed! More
Luis is a fantastic representative for your company. Very professional and great customer service skills! Very professional and great customer service skills! More
After I brought my Ford scape in they disconnected my guild pup system and return the car with it disconnected. I took it to my mechanic to evaluate the fact that the car was shutting down, he just plug guild pup system and return the car with it disconnected. I took it to my mechanic to evaluate the fact that the car was shutting down, he just plug it the pup that the ford dealership had disconnected. Please give me a call: 501-247-0414 More
Very thorough in checking the vehicle for other required repairs for which weren't noted. Great job required repairs for which weren't noted. Great job More
I’ve never had any problems The maintenance department are excellent, just call make an appointment & you are taken right in are excellent, just call make an appointment & you are taken right in More
They are The best ever! Always treat you like you matter and are heard! Wouldn’t wanna go to anyone else! Always treat you like you matter and are heard! Wouldn’t wanna go to anyone else! More
Team was great, we have purchased most of our vehicles from Depaula, will continue to go back from Depaula, will continue to go back More
I once again had an amazing experience with DePaula Ford Service! First of all Lenny recognized me after not seeing him for at least two years! He called me as he said he would and had the service departme Service! First of all Lenny recognized me after not seeing him for at least two years! He called me as he said he would and had the service department work right away on my car. I also met the General Service Manager, Justin who was so personable and promised they would figure out my car's issue and I believed him. They actually care. More
service on my F250 was top notch fifteen word minimum is way way too many is way way too many More