DePaula Ford - Service Center

Consistent follow up throughout my appointment. Thorough video of my vehicle and accurate recommendations for upcoming maintenance. Thorough video of my vehicle and accurate recommendations for upcoming maintenance. More

All work preformed was great, fast service for an oil change and ny inspection. Service personnel were very pleasant to work with. change and ny inspection. Service personnel were very pleasant to work with. More

Lenny was very personable, he let us know what to expect and the team delivered, my first service was a great experience and the team delivered, my first service was a great experience More

Jason went above and beyond my expectations with my car. . He made the process easy and simple by explaining it clearly. . He made the process easy and simple by explaining it clearly. More

The Ford staff were very friendly and took care of our car in the specified time. car in the specified time. More

Dropped my car off on a Wed afternoon, was ready by noon next day everything taken care of. Friendly service workers, I had contact with Lenny and Louis, both very nice gentlemen. Will definitely use DePaul next day everything taken care of. Friendly service workers, I had contact with Lenny and Louis, both very nice gentlemen. Will definitely use DePaul service again. More

Luis was extremely helpful and clearly communicated everything that was going on with my vehicle. When there were changes to what needed to be done he called and walked me through it and confirmed ever everything that was going on with my vehicle. When there were changes to what needed to be done he called and walked me through it and confirmed everything before moving forward. More

Lenny has been great. His advise is solid. I only think that they should was the truck as part of the service His advise is solid. I only think that they should was the truck as part of the service More

Lenny was very helpful. Was very determined to get to the bottom of the issue. Had to come back a second time because the other part needed was not in stock. But on the s Was very determined to get to the bottom of the issue. Had to come back a second time because the other part needed was not in stock. But on the second trip the issue was fixed. I could feel the difference in how the car handled as soon as I started driving. More

Service had a very difficult problem to diagnose. They did, and resolved the problem perfectly. No arguments about being near end of full coverage. They did, and resolved the problem perfectly. No arguments about being near end of full coverage. More