2,800 Reviews of DePaula Ford - Service Center
I once again had an amazing experience with DePaula Ford Service! First of all Lenny recognized me after not seeing him for at least two years! He called me as he said he would and had the service departme Service! First of all Lenny recognized me after not seeing him for at least two years! He called me as he said he would and had the service department work right away on my car. I also met the General Service Manager, Justin who was so personable and promised they would figure out my car's issue and I believed him. They actually care. More
service on my F250 was top notch fifteen word minimum is way way too many is way way too many More
The customer service was excellent. They took care of all 5 of my concerns and even suggested new wiped. Fixed and done quickly. Great experience They took care of all 5 of my concerns and even suggested new wiped. Fixed and done quickly. Great experience More
My service experience with DePaula was was easy and quick to schedule. I received a text prior, reminding me of the time and day of my schedule appointment. I also received texts throughout the day on how my to schedule. I received a text prior, reminding me of the time and day of my schedule appointment. I also received texts throughout the day on how my service was progressing. It was nice to hear throughout the day progresses, knowing that the service company did not forget about me and my vehicle. More
Great experience Lenny was awesome . Vehicle was ready earlier than expected and the problem was resolved Vehicle was ready earlier than expected and the problem was resolved More
As this is my first experience with this dealership I am pleased with the treatment, communication and service. It felt like they were transparent &fair in pricing. They offered to give me a ride instead of pleased with the treatment, communication and service. It felt like they were transparent &fair in pricing. They offered to give me a ride instead of waiting. More
Left my daughters car for a coolant flush and check. To my surprise they completed the 2 recalls that had just come out already. I did not even have to ask. Awesome job to the service dept. To my surprise they completed the 2 recalls that had just come out already. I did not even have to ask. Awesome job to the service dept. More
The guys are friendly and knowledgeable. I worked with Chance and Jason. Although they seem to be short staffed, they were able to repair my 2010 Explorer which seems to be running much b I worked with Chance and Jason. Although they seem to be short staffed, they were able to repair my 2010 Explorer which seems to be running much better. (Fingers crossed). More
Great service warm and fuzzy waitting room. I feel very comfortable having my car serviced here I feel very comfortable having my car serviced here More