DePaula Ford - Service Center

Dependable and better than it used to be. I feel confident working with the DePaula team. I feel confident working with the DePaula team. More

These guys went out of their way to get me in and take care of my issue and I don't even have a Ford. care of my issue and I don't even have a Ford. More

I had a great experience with DePaul Ford. My F-250 runs great. I would make referrals. My F-250 runs great. I would make referrals. More

I really don't want to type anything and making me type makes me not makes me not More

Our Explorer broke down while we were driving to Vermont, from the mid Atlantic states, and had to have it towed to Depaula Ford. The Service Department treated us very well, and were very accommodating in t from the mid Atlantic states, and had to have it towed to Depaula Ford. The Service Department treated us very well, and were very accommodating in their efforts to coordinate the repairs and our extended warranty. Jason and Luis took very good care of us, and our car was repaired completely. We felt very fortunate that our car ended up being towed to DePaula Ford. More

Went in for a recall. Received a good explanation about the procedure to repair. Completed in a timely fashion. Service member very polite. Received a good explanation about the procedure to repair. Completed in a timely fashion. Service member very polite. More

Generally a good dealer/service center. Did not fix last issue. Need to bring back. Did not fix last issue. Need to bring back. More

i would recommend DePaul ford in albany central Ave they took my truck and repaired all my issues and called me a few times letting me know how everything was going,I appreciate all the the service they took my truck and repaired all my issues and called me a few times letting me know how everything was going,I appreciate all the the service department. thank you More

Will never take our vehicles there ever again been disrespected at the body shop and disrespected a truck service been going there for years things has definitely changed disrespected at the body shop and disrespected a truck service been going there for years things has definitely changed More

Chance and Shu were both so great to work with. Excellent customer service, thank you! Excellent customer service, thank you! More