DePaula Ford - Service Center

Lenny is an outstanding and caring service technician. He has a great customer service way about him. I have complete and total confidence in him. He is very knowledgeable and explains things so you unde He has a great customer service way about him. I have complete and total confidence in him. He is very knowledgeable and explains things so you understand about your car.Thank you. Also, I love your dealership and how I'm treated. Thank you again. More

Excellent service and communication from all the staff. I would recommend DePaula to anyone who needs specific maintenance done right. I would recommend DePaula to anyone who needs specific maintenance done right. More

The staff is always helpful in the service department. The staff I felt with were personable. The staff I felt with were personable. More

There are very thorough about the service and condition of your vehicle. The service departmant is outstanding of your vehicle. The service departmant is outstanding More

DePaula Ford always takes great care of me in both service and sales. I send a lot of customers to Josh Halse and Tracery in finance can get anyone bought. Thank you! service and sales. I send a lot of customers to Josh Halse and Tracery in finance can get anyone bought. Thank you! More

Had my car for total 10 business days without a loaner. Had to bring my car back several times for repair that was incomplete or just not done. For $5,600 fixed 5 of 6 issues given. Initial conversation wi Had to bring my car back several times for repair that was incomplete or just not done. For $5,600 fixed 5 of 6 issues given. Initial conversation with Josh. He took notes on a piece of paper. No invoice given before repairs. Asked for invoice and explanation before payment. Josh refused. After invoice paid Josh couldn't explain the work done or how I was charged. Called and spoke to Mgr Chris. After reviewing the bill he said he'd make sure all 6 issues were fixed at no additional charge. He ended up saying there was a misunderstanding of what he said and charged me an additional $300 for work that was already billed in the initial invoice. I'll never let them touch my car again. Horrible experience. Going to tell everyone I know. Just Horrible! More

They where very helpful. had good communication about the time frame of when my car would be completed did great work had good communication about the time frame of when my car would be completed did great work More

Great Service , with a friendly, helpful staff! Louis goes above and beyond to help his clients.. Louis goes above and beyond to help his clients.. More

Jeff was an amazing salesman. Very good job. No pressure I love doing business with you guys. Very good job. No pressure I love doing business with you guys. More