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DePaula Ford - Service Center

Albany, NY

4.6
2,765 Reviews

2,765 Reviews of DePaula Ford - Service Center

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May 19, 2023

5 5 Chance was great! Gave me a heads up every day on the progress of my truck. Couldn't ask for more! More

by R0CMAN2000@YAHOO.COM
Recommend Dealer
Yes
Employees Worked With
Chance Guild
May 19, 2023

Lenny is the best. Happy to have him back. Car towed in had to get battery. All work completed same day! More

by Pjmessier2@gmail.com
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Farnam
May 17, 2023

Lenny was professional, courteous and timely. The team had me back on the road ahead of the estimated time. Thank you! More

by DMUEL26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023

Professional and efficient at all times. The staff kept me apprised of the progress if my vehicle's servicing. More

by ksimurro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance
May 15, 2023

Chance was a great help. Thanks again. He helped me get my truck in for service when I needed it More

by ROBERTJD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance
May 14, 2023

5+ Lenny is always on top of things! ! He provides excellent service to his customers! If I could, I would give him a 5+. More

by SHEILAM118@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Farnam
May 13, 2023

Great experience Been to many places by far the best svc experience in a long time More

by Legendjsp@gmail.com
Recommend Dealer
Yes
Employees Worked With
Jeff
May 12, 2023

Lenny was knowledgeable, efficient and expert. He made the process a pleasure. Lenny was knowledgeable, efficient, and expert throughout the process. I will be back to DePaula for all my servicing More

by krobert13
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lenny Farnam
May 12, 2023

Great help with navigating what I need done to my car to keep it in its best condition More

by SCHWARTZMARV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Service department was very fast and professional in rectifying an issue. This service greatly exceeded expecatations! More

by Maxwell.Mincher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Halse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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