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DePaula Ford - Service Center

Albany, NY

4.6
2,698 Reviews

2,698 Reviews of DePaula Ford - Service Center

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October 24, 2022

Seemed to lack communication amongst selves, hard to get ahold of from a customer standpoint, didn’t seem to believe what I was saying, am still missing paperwork. More

by kaite.kessinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Dwyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bissonette
October 24, 2022

Their service has been wonderful and their kindness doesn't go unappreciated. I am never turned away when I need work done on my vehicle,thank you More

by Christine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2022

The service experience is always first class at Depaula. Justin took great care of my truck. More

by szak17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 23, 2022

Salesperson was excellent but didn’t get a chance to meet with the finance person. More

by garristx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2022

The service writer was vey nice and made the service and wait enjoyable I would recommend him to anyone More

by starryparker831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2022

Everyone is always very courteous and professional every time we are there. They strive to find the problem and fix it More

by mp-ekmurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold Parker
October 20, 2022

Service staff are, Friendly, complete, fast. No pressure, knowledgeable . Never had a problem. Wood recommended More

by Beckie W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold.
Oct 20, 2022 -

Beckie W. responded

👍

October 19, 2022

Very pleasant experience. . Harold and dick corbett are AWESOME!!!very professional and competent.. will definitely refer others there More

by corbete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harold and Richard Corbett
October 16, 2022

Very good took care of me . .gave me in writing what need attention next also check levels of fluid I. Car. More

by Sarah Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2022

Very fast service. I was very pleased. I was in an out within an hour More

by WEBBEHR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Bissonette
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