DePaula Ford - Service Center

Mike DeMartino has turned this service department into a class act . Even though I have contacts at closer dealerships I will use DePaula when ever there is a problem out of my scope of expertise. Your loan class act . Even though I have contacts at closer dealerships I will use DePaula when ever there is a problem out of my scope of expertise. Your loaner truck is great and everyone is very helpful. Thanks again Mike More

Lenny was very accommodating I purchased a 2016 MKZ elsewhere and brought it in for service. Lenny was very accommodating and professional in taking care of both that issue and a I purchased a 2016 MKZ elsewhere and brought it in for service. Lenny was very accommodating and professional in taking care of both that issue and another that arose shortly afterwards. More

State Inspection I was on time for my scheduled oil change and they were timely with the inspection. They did a good job. My service rep and the cashier were both ve I was on time for my scheduled oil change and they were timely with the inspection. They did a good job. My service rep and the cashier were both very polite and friendly. More

Depaula always takes care of me. Everything’s isn’t always perfect but they always do there best to make it right. I been getting new trucks for 10 years I’ve been to almost every Ford Dealer around th always perfect but they always do there best to make it right. I been getting new trucks for 10 years I’ve been to almost every Ford Dealer around there not all the same. I wouldn’t go anywhere except DePaul More

Good job as usual. Lennyis always helpful and his explanations are clear and on point .My car was ready when he said it would be. explanations are clear and on point .My car was ready when he said it would be. More

Timely response on service needs The Associates are very customer service oriented with consorted efforts to identify a need in a timely manner and deploy a viable solution to achiev The Associates are very customer service oriented with consorted efforts to identify a need in a timely manner and deploy a viable solution to achieve customer satisfaction . More

Earned my future business Great customer service, they handled my trade in quickly and fairly and the buying process was smooth and stress-free! A year later I went back for a Great customer service, they handled my trade in quickly and fairly and the buying process was smooth and stress-free! A year later I went back for a recall repair, they had me in and out in an hour and a half without any pressure to add on services. More

A great service provider for all your vehicle needs. Ordered an inspection and oil change. All completed within the promised time frame. A perfect experience. Ordered an inspection and oil change. All completed within the promised time frame. A perfect experience. More

It was the first time visit to DePaulo Ford.I was It was the first time visit to DePaulo Ford. I was listened to, treated with respect, and honesty. Fred , the manager of the service Dept is great It was the first time visit to DePaulo Ford. I was listened to, treated with respect, and honesty. Fred , the manager of the service Dept is great. I will continue to use DePaulo and recommend them to friends, Christine, Glenmont NY More