DePaula Ford - Service Center

Super friendly Customer service, they took care of my car right away on my arrival, no waiting time just the usual formalities and they give me back in the scheduled time. Great service. Thanks Luca right away on my arrival, no waiting time just the usual formalities and they give me back in the scheduled time. Great service. Thanks Luca More

Awesome Service! Fast and Organized! Everyone is super nice as well. Lenny was able to explained to me what i needed to know. nice as well. Lenny was able to explained to me what i needed to know. More

Good customer service Waited an hour. In and out. Everyone was attentive. Oil change and tire totation Everyone was attentive. Oil change and tire totation More

Courteous and prompt service. Everything is explained nicely. I was kept apprised and informed as I waited. nicely. I was kept apprised and informed as I waited. More

Very professional and courteous the work seems to be great but I still need to drive it. great but I still need to drive it. More

No water bottles available for customers who are there for hours. Many sales men with masks below their mouths doing nothing but standing around or trying to look busy. Had to wait almost 4 hours for a 2 for hours. Many sales men with masks below their mouths doing nothing but standing around or trying to look busy. Had to wait almost 4 hours for a 2 hour job to fix my car. Hvac grills dirty and sat near an open ceiling. Had to wait 45 min for service advisor to process my paperwork after my car was done. More

De Paula is very helpful. It always accommodating and gets the job. Done. I never have a problem gets the job. Done. I never have a problem More

I came for oil change for Mazda CX-5. It was done quickly and with great courtesy. Lenny was the manager who took care of everything. I waited for about 1 hour and they sent me a video of the car from the te and with great courtesy. Lenny was the manager who took care of everything. I waited for about 1 hour and they sent me a video of the car from the technician. Great experience More

When I showed up at service the service Writer was helpful, but he was new. Some guy named JUSTIN, came and gave me the bums rush. Guess where I'm going to buy my next car. helpful, but he was new. Some guy named JUSTIN, came and gave me the bums rush. Guess where I'm going to buy my next car. More

One of the best experiences I’ve had in a long time. I was waited on, service was great and now my car is much pretty than it was before. Thanks guys for your continued effort in proving world class custo was waited on, service was great and now my car is much pretty than it was before. Thanks guys for your continued effort in proving world class customer service to your customers. It is greatly appreciated. More