DePaula Ford - Service Center

Lenny was very helpful and courteous. He kept me updated on my car and informed of a special that would save me money. on my car and informed of a special that would save me money. More

Very pleased with service people are knowable with the vehicle very polite and always happy with the service vehicle very polite and always happy with the service More

I am very disappointed in the services that I received. My car had a leak under the passenger seat and the rug got moldy. The first time I went, the service department refused to see me and said I should c My car had a leak under the passenger seat and the rug got moldy. The first time I went, the service department refused to see me and said I should call to make an appointment. I called the department and got an appointment that was one and a half months later. The next day I went to the dealer and I said that the mold was affecting my health and was smelly. The service department's director said to come back next Wednesday. So, I came back on the next Wednesday. The service department took the car and 45 minutes later, I was told that everything was okay. Later, on the same day, there was heavy rain and the rug and passenger seat were soaking wet. So, I had to return the next day, which was Thursday. The director of the service department took my phone number and told me he'd call me back, but he never did. My car is *still* moldy and leaky every time it rains. More

Staff customer service was great . They let know any issues with my vehicle with their 25 point inspection issues with my vehicle with their 25 point inspection More

My appointment was handled well. Staff was pleasant and polite. One and one half hours for oil change and tire rotation. polite. One and one half hours for oil change and tire rotation. More

Brought my car in for an oil change and for service to check out a rattle and they changed my oil and got rid of the rattle. Very happy with the service check out a rattle and they changed my oil and got rid of the rattle. Very happy with the service More

The staff at DePaula was courteous and professional. The facility was clean and inviting. The service received was equivalent to what you would expect from a five star dealership. My visit was pleasant. facility was clean and inviting. The service received was equivalent to what you would expect from a five star dealership. My visit was pleasant. More

This dealership service department is extremely helpful, friendly, knowledgeable and efficient. It has been a pleasure bringing my truck here friendly, knowledgeable and efficient. It has been a pleasure bringing my truck here More

The associate , Lenny, was very helpful, polite and considerate. The Mazda service manager, Joseph, introduced himself, inquired about our experience and assured us that his goal is 100% customer satis considerate. The Mazda service manager, Joseph, introduced himself, inquired about our experience and assured us that his goal is 100% customer satisfaction. He was concerned and in earnest. The man really wants us totally satisfied with our new vehicle. More