DePaula Ford - Service Center

Lenny Farnam was awesome. So was the tech who fixed my Fusion. These guys r a big asset to ur dealership. Give them a raise!! Fusion. These guys r a big asset to ur dealership. Give them a raise!! More

I cherish my Lincoln navigator , you have some very talented employees that I trust completely with handling my vehicle naming Lenny and Alex . It's a pleasure doing business with you thanks again Robe talented employees that I trust completely with handling my vehicle naming Lenny and Alex . It's a pleasure doing business with you thanks again Robert Bernard More

The service team collectively went to Ford and made a case on our behalf with a tire issue. Result was a very favorable outcome for this customer. All 3 on the team were polite and professional the entir case on our behalf with a tire issue. Result was a very favorable outcome for this customer. All 3 on the team were polite and professional the entire time. More

Professional and knowledgeable staff always takes care of our needs. No problem getting a scheduled service time to fit into my schedule. From arrival to departure I get a comfortable feeling that my se our needs. No problem getting a scheduled service time to fit into my schedule. From arrival to departure I get a comfortable feeling that my service will be done correctly in a timely manner. More

lenny is a good guy and I trust him he is very helpful he never makes you feel less of a person because you don't know about cares never makes you feel less of a person because you don't know about cares More

kind and knowledgable timely update love the new kind and knowledgable timely update love the new technology! He even took care of my stickers! the waiting area was clean Thank you for all kind and knowledgable timely update love the new technology! He even took care of my stickers! the waiting area was clean Thank you for all your hard work! More

Lenny and the staff did a great job. The service staff are professional and friendly. My vehicle was ready in a reasonable amount of time. are professional and friendly. My vehicle was ready in a reasonable amount of time. More

The service staff are professional and friendly. My vehicle was ready within a reasonable timeframe. The technician and accounting staff thanked me for my business. vehicle was ready within a reasonable timeframe. The technician and accounting staff thanked me for my business. More

It took a little bit longer than I thought but the quality of service met my expectation. And unfortunately, the cost was not reasonable. Next time for the similar issue, I may consider other re quality of service met my expectation. And unfortunately, the cost was not reasonable. Next time for the similar issue, I may consider other repair shop. More

Depaula Ford took my truck right in on my appointment time. Lenny my service advisor follows up on my service work to make sure I am informed as to what is going on and informs me on any cost before the time. Lenny my service advisor follows up on my service work to make sure I am informed as to what is going on and informs me on any cost before the repairs are done. More