Back

DePaula Ford - Service Center

Albany, NY

4.5
2,195 Reviews

2,195 Reviews of DePaula Ford - Service Center

Sort by
May 25, 2024

Luis has been fantastic to work with every time I’ve been in. Thanks Luis!!! More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2024

Always great service at DePaula. Lenny is a true professional. I trust them with all my service. More

by rocketman1400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Luis was great, he took care of all my needs and kept me informed of the progress of the work being done on my car so I could make arrangements for pickup at completion. And all the empoyees I encountered a More

by tedsoroka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Been there twice. I will go back for basic stuff like oil change and tire rotation. More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Great Customer Service, comfortable waiting room , I get all of my services done at DePaula Ford and will always More

by geraldhoke3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

The service was great. Louis was very friendly and professional. I was in and out in an hour or so. More

by b.salisbury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

Lenny made sure my service needs were met. The sales man and delivery team answered all my questions and went above and beyond to assist me with my new Maverick. Love my Maverick thank you DeP More

by Margaret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haroon Matin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

I have always had a great experience at this dealership, especially with Lenny. He has been honest, straight forward and extremely personable. I always know what needs to be done, and what things I can hold More

by kristinhkrieg11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024

Quick service. Lewis was great to work with. Inspection and oil change only. Easy service More

by WALDRONVK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Prompt, courteous, and professional service. Depaula Ford will be my dealer going forward for sales and service More

by DonMcC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
4
...