
DePaula Mazda
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 936 reviews
wonderful experience - fast, friendly, fair - good follow-up ....would definately reccommend Lauren and Depaula to others follow-up ....would definately reccommend Lauren and Depaula to others More
I brought my vehicle in for its' first service. I also requested 2 more services which DePaula accommodated. My vehicle service was completed within an hr. and I was on my way. DePaula is great I also requested 2 more services which DePaula accommodated. My vehicle service was completed within an hr. and I was on my way. DePaula is great to work with and I am very satisfied. More
I brought my new vehicle in for its' first service. The staff was very friendly and I requested 2 additional services which DePaula accommodated. Within an hr., the service was completed and I was on The staff was very friendly and I requested 2 additional services which DePaula accommodated. Within an hr., the service was completed and I was on my way. I am very satisfied with DePaula. More
Lisa is awesome as always , she took care of the recall in timely manner for me , on reason I return to this service is Lisa , 5 stars to her in timely manner for me , on reason I return to this service is Lisa , 5 stars to her More
Doing business with DePaula Mazda has been a pleasing, stress-free experience. Communication and work from their service department was also worry free. I was provided a loaner vehicle so that I could get stress-free experience. Communication and work from their service department was also worry free. I was provided a loaner vehicle so that I could get back to my house where I work full time while providing care for someone physically incapacitated. This was a huge relief. My vehicle is still quite new, but when the time comes, I will return to DePaula Mazda first. More
I called with a dash alert code problem. They said to come right in. I was given a loaner car with no problems whatsoever and was in and out of there in less than 15 minutes and true to thei They said to come right in. I was given a loaner car with no problems whatsoever and was in and out of there in less than 15 minutes and true to their word; they let me know exactly what was going on as they addressed the issue and I was able to come back and pick up my car when they said it was ready. Excellent customer service! More
The pricing negotiation was transparent, the purchase was efficient and the pick up was fast! efficient and the pick up was fast! More
This was the most pleasant car chopping experience I've ever had. All the staff was kind, accommodating, and helpful. I walked in not sure if I was going to buy something and walked away with the best car ever had. All the staff was kind, accommodating, and helpful. I walked in not sure if I was going to buy something and walked away with the best car I've ever owned at an excellent price. My husband will be buying a car here next. More
I have had madzas since 2000, the dealership has always been helpful and accompanying. This past experience was no different. been helpful and accompanying. This past experience was no different. More
Josh was very thorough in explaining how everything works. He really took the time to answer my questions and was always making sure we were comfortable with the whole Mazda experience (it’s our first works. He really took the time to answer my questions and was always making sure we were comfortable with the whole Mazda experience (it’s our first Mazda). Also the financial advisor was awesome. Very fast and efficient! Thank you guys! Would recommend Mazda to anyone looking for a new vehicle! More