DePaula Mazda

Class act. Depaula always puts us first. Unresolved issues with the car are beyond their control. Depaula always puts us first. Unresolved issues with the car are beyond their control. More

Good so far no complaints. Responsive and easy to work with. Happy with my purchase. Responsive and easy to work with. Happy with my purchase. More

The dealership was clean, welcoming, well maintained and organized. Jake (sales), in helping me with my MX-5 purchase, did not know the answer to all my questions, but - if he did not know the answer - organized. Jake (sales), in helping me with my MX-5 purchase, did not know the answer to all my questions, but - if he did not know the answer - he would find someone within the dealership who would. Jake was responsive and helpful - but not overbearing & allowed me to work through the purchase-decision process at my own pace. He valued my time - at one point arranging for an associate of his to facilitate a test-drive - when he was not available. When I made the decision to move forward, Jake was an excellent guide through the purchasing process - outline the next steps and introducing me to the business manager. Jake has been supportive post-purchase making sure I am comfortable with all aspects of the MX-5, and made himself available post purchase. Jamil (business manager) - was efficient, thorough and well organized. The actual purchase, a potentially tension-filled time - was a very smooth process. More

This is the best dealership in the capital region I’ve found so far in my 56 years. They foster a relationship with time and energy. (It goes both ways, you feel like you matter and we all are winners) Sa found so far in my 56 years. They foster a relationship with time and energy. (It goes both ways, you feel like you matter and we all are winners) Sales are selling quality, safe, comfortable vehicles, they want you to have what you can afford & need. Their service department is stellar, transparency is critical (as they video the work), communication is top of mind, their skills are bursting with knowledge and experience. I feel heard and scene while never being pressured into anything. When I can’t stay to wait for service repairs they kindly bring me to and from my destination. In fact the gentlemen (who gave me rides) used two different vehicles and knew all about them. He was skilled at driving and answered all my questions about these models. He should be a salesman I told Albert Rodriguez! It’s such a pleasure to have this location as my dealership. Everyone there is kind and friendly, I’m so grateful!! They have my loyalty as long as I live here. More

Quick & courteous service. Video of inspection was very helpful. It shows your level of commitment to get it right. Video of inspection was very helpful. It shows your level of commitment to get it right. More

DePaula Mazda made the selection, leasing and processing process easy and efficient. Ben (Business Manager) and Todd (Sales Consultant) were excellent throughout. process easy and efficient. Ben (Business Manager) and Todd (Sales Consultant) were excellent throughout. More

Garcia took care of my service request. Went above and beyond. Waiting room was nice and clean with coffee provided. Went above and beyond. Waiting room was nice and clean with coffee provided. More

Clean modern showroom. Loved the no pressure environment with knowledgeable staff at the ready. Great experience Loved the no pressure environment with knowledgeable staff at the ready. Great experience More

Everything from start to finish was great! I would definitely recommend DePaula if you are looking for great service and amazing cars! I would definitely recommend DePaula if you are looking for great service and amazing cars! More

Very clean dealership. Treated good by service advisor. Only wished the technician would have checked the oil after he replaced the oil . It was half qt. Low. Treated good by service advisor. Only wished the technician would have checked the oil after he replaced the oil . It was half qt. Low. More