
DePaula Mazda
Albany, NY
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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It was great but even though I mentioned what I wanted in my early online request, They didn't have the part on hand. I had to come back two days later for the part I requested in my online request my early online request, They didn't have the part on hand. I had to come back two days later for the part I requested in my online request More
The staff at DePaula are helpful , they seem to work well together and offer a kind of, caring experience , making one feel like their business matters to everyone at the company , I truly appreciate the sta together and offer a kind of, caring experience , making one feel like their business matters to everyone at the company , I truly appreciate the staff ! The lady who answers the phone when you call could be a little more friendly or at least sound like she likes her job , I do not mean to be rude but ... we love DePaulas service !! Thank you More
The service center team is outstanding . The customer service is one of the best at any Mazda dealership we have been to . They treat you like your business matters , the communication along The customer service is one of the best at any Mazda dealership we have been to . They treat you like your business matters , the communication along the way when our Mazda has been in for repair is 5 star . We drive 1.5 hours past our local dealership for the DePaula service ! Thank you for being a caring and honest service center we truly appreciate you . More
I was in for routine service, the service rep was excellent, and I was on my way in just over an hour. excellent, and I was on my way in just over an hour. More
Took car for service, reps were very professional and timely. Meet with sales person (Jeff ) and will probably get a new vehicle this week. timely. Meet with sales person (Jeff ) and will probably get a new vehicle this week. More
He is pretty rude . I purchased my car on 2024 and he was our sales manager. He was very rude and had too much attitude. I would recommend get a different sale person . I purchased my car on 2024 and he was our sales manager. He was very rude and had too much attitude. I would recommend get a different sale person . More
Fast and easy negotiation's with the manager. Gave my wife everything she asked for. Gave my wife everything she asked for. More
Service was prompt finished as promised. Super nice staff in the service department. Will continue to use Super nice staff in the service department. Will continue to use More