Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DePaula Mazda
Albany, NY
967 Reviews
LEARN ABOUT THE YOUR LOCAL MAZDA DEALERSHIP
Are you looking for a dealership in the Capital District where you can get a stylish and fun-to-drive car or SUV at a price that will fit your budget?
Then come to DePaula Mazda.
At DePaula Mazda in Albany, New York you’ll find a full stock of new Mazda models — from the MAZDA3 Hatchback to the MAZDA CX-5 and MAZDA CX-30 crossover — as well as a huge selection of pre-owned vehicles.
The Mazda lineup is meant to stand out from the crowd, and our staff at DePaula Mazda has made sure that our dealership does as well.
In addition to our impressive inventory, you’ll find a variety of useful resources, both online and here at the dealership. We’re here to help you make the right decision and take advantage of everything we have to offer.
You can count on friendly, efficient, and comprehensive service when you shop at DePaula Mazda.
We’re open Monday through Saturday, and you can reach us directly at 518-489-1187.
Come visit us at 1586 Central Avenue in Albany today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 967 reviews
September 04, 2023
Everything was great, I got car I wanted, thank you Jeff Jenkins, and Stephanie Cassella, they were awesome, DePaula Mazda lucky to have them as part of the team. Jenkins, and Stephanie Cassella, they were awesome, DePaula Mazda lucky to have them as part of the team. More
by Roman Rutin
Verified Customer
September 03, 2023
I arrived prior to appointment time. I was told 1 hours 15 minutes. Two hours later did not hear anything, not even video of my car condition like stated. I went to him and asked for st I was told 1 hours 15 minutes. Two hours later did not hear anything, not even video of my car condition like stated. I went to him and asked for status. Then that's when I found out my car was just started two hours late. That should have been communicated. Then I found out car needed repair. I asked if warranty could be contacted for repair. He said he would call now. I text thirty minutes later to inquire what warranty company said because did not hear anything. I finished after 3 hours. There was no acknowledgement of inconvenience and lack of communication. No concession offered for poor customer service. Then I asked that something be done with the bill. He took twenty dollars off, which was an insult but at this point I was way beyond time expected, so paid and left. More
by Disappointed Buyer
Employees Worked With
Matthew Wylie
September 02, 2023
He was friendly and his explanation was easy to understand. I don't have to wait after check in. Thank you. understand. I don't have to wait after check in. Thank you. More
by satoshi.tanida
Employees Worked With
September 01, 2023
They gave me the best support for comfortable driving from now on.Even though my English was poor, Marc was very supportive.Jamil helped us with the app. from now on.Even though my English was poor, Marc was very supportive.Jamil helped us with the app. More
by yuta.mizukami
September 01, 2023
Brand new dealership location. Love the facilities; waiting area is top notch, checking in fast and easy, personnel are efficient and courteous. Love the facilities; waiting area is top notch, checking in fast and easy, personnel are efficient and courteous. More
by cboiss
Employees Worked With
Stephanie Cassella, Matthew Wylie, Jim Sweeney
August 30, 2023
Great experience. .. very through and smooth service. Exact What I needed to get my new car .. very through and smooth service. Exact What I needed to get my new car More
by foreverhlg
August 29, 2023
Very fast and courteous. Valued our time and ensured we got the car we were looking for a a good price Valued our time and ensured we got the car we were looking for a a good price More
by jwalk363
August 27, 2023
The service didn’t take too long- very transparent in what is happening with your vehicle.Friendly staff. what is happening with your vehicle.Friendly staff. More
by mdolan8
