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DePaula Mazda - Service Center

Albany, NY

4.7
597 Reviews

597 Reviews of DePaula Mazda - Service Center

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November 22, 2024

Everyone was great. They got me and my car situated fast. Kept me up to date on the progress and let me know right away when it was finished. More

by denisonhwc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
November 21, 2024

Quick repair service. Great customer service. Love the courtesy shuttle. Reasonable repair cost. Best dealership I have used in years. More

by Nancy M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
November 20, 2024

I arrived was greeted, we went over the scheduled work To be preformed. Signed the paperwork and was out the door 40 minutes later. More

by stevejce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
November 18, 2024

Depaula Mazda Dealership is on point all around from sales, service and technicians on site. 10/10 all day More

by czitzmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Arvilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bevins , Jacob Holt
November 17, 2024

Very polite and efficient service, thay took care of my car super fast and also sent me a video of the work as I waited, hands down the best service 😀 More

by jjenkins61.jj@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Arvilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Karimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tarrah Plant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bev Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Holt
November 11, 2024

Everyone was very nice and completely the services I needed in a timely manner. Thank you More

by STARDANCER_979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
November 10, 2024

Service completed within stated time frame. Video showing work being done and explanations and comfortable waiting area More

by pep1125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
November 09, 2024

Staff are very professional and helpful. Love thier cozy lounge and free coffee. Highly recommended. More

by jnlymrlls13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2024

It is always a pleasure to visit DePaula! Professional, friendly and convenient, and the showroom is fantastic! More

by cathline0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
November 02, 2024

Amazing customer service! ! Thank you to everyone in service! I was greeted right at my car with a smile and all were extremely professional and kind! Top notch! More

by Mykidzmum2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Restino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa and Daury, Jacob Holt
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