DeVoe Cadillac - Service Center

The service department is atrocious. Don't go to Devoe. Love my Escalade, but the service department preys on seniors. I would definately try a different dealership Love my Escalade, but the service department preys on seniors. I would definately try a different dealership More

Maintenance Service I had normal routine service performed on my vehicle. There is no need to say any more. The service writeup people were friendly and I have no compla I had normal routine service performed on my vehicle. There is no need to say any more. The service writeup people were friendly and I have no complaints. More

Service is always thoughtful, timely, and excellent. Service advisor is excellent. It is lovely to deal with the same person year after year. Service is excellent. Ride home & back is always very very Service advisor is excellent. It is lovely to deal with the same person year after year. Service is excellent. Ride home & back is always very very helpful. More

Very friendly and helpful!! The assistant service manager, a woman, was very nice and helpful!! Loved relaxing with a nice Vanilla Latte. Grear customer service!! manager, a woman, was very nice and helpful!! Loved relaxing with a nice Vanilla Latte. Grear customer service!! More

Quick polite service. Always a friendly atmosphere where I don’t feel pressured to have work done that is not needed. John even turned the TV to the station that carried the Ohio State football game! I don’t feel pressured to have work done that is not needed. John even turned the TV to the station that carried the Ohio State football game! More

Warranty work on 2016 Excalade Very friendly and knowledgeable service advisor and loaner car personnel. Glad a loaner car was offered and helps make service easy to schedule. Goo Very friendly and knowledgeable service advisor and loaner car personnel. Glad a loaner car was offered and helps make service easy to schedule. Good communication with texts or email on appointment. More

The service was confirmed on the date I needed. I arrived early and the vehicle was taken in immediately and was completed and washed in less time than I had been told it would take. The service rep was very early and the vehicle was taken in immediately and was completed and washed in less time than I had been told it would take. The service rep was very polite and professional. I was completely satisfied with the appointment. Joe Newell More

In - repaired - out - all as scheduled My tire repair was coordinated by John Millens. Check in was as scheduled - repair was done while I waited - everything handled quickly and efficientl My tire repair was coordinated by John Millens. Check in was as scheduled - repair was done while I waited - everything handled quickly and efficiently. In and out as promised. More

professional Once again I received professional and friendly service. My usual rep was not there but that did not pose any problem for the team. I was well taken Once again I received professional and friendly service. My usual rep was not there but that did not pose any problem for the team. I was well taken care of.Thank you More

Excellent service, as always DeVoe has a excellent service department that is efficient and friendly. Karina does a great job letting you know how long the service will take, etc. DeVoe has a excellent service department that is efficient and friendly. Karina does a great job letting you know how long the service will take, etc. , and everything involved in your appointment. All the staff are pleasant and eager to make it the best possible experience. More