Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

DeVoe Cadillac - Service Center

Naples, FL

4.5
204 Reviews

204 Reviews of DeVoe Cadillac - Service Center

Sort by
May 01, 2025

There was a need to order a part for GPS function. Once the part arrived, service scheduled an appointment for install. All went as scheduled. All personnel were very efficient and professional. More

by Bulabobc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja Koenig
Report | Print
May 01, 2025 -

DeVoe Cadillac responded

Thank you for your feedback! We're pleased to hear that everything went smoothly with your GPS repair and that our team provided efficient and professional service. We appreciate you choosing DeVoe Cadillac.

May 01, 2025

Had my car for over two months went to pick it up when they said it was ready still not fixed. Said I needed a new transmission so after a $6500 repair bill finally done. I don’t believe it ever needed a More

by TRICIA1611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luke
Report | Print
May 05, 2025 -

DeVoe Cadillac responded

Hi there, we're sorry for the extended time it took to resolve your vehicle's issue and for any uncertainty you feel about the repairs. Our team is committed to accurate diagnostics and quality service, and we’d like to hear more about your concerns regarding the transmission repair and customer service. Please contact us directly to discuss this further.

May 01, 2025

Honesty and integrity is how I would describe my long time advisor, John Mullens. Always very helpful, respectful, knowledgeable, and goes the extra mile to get things done keeping me informed at all tim More

by tim@estoddard.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullens
Report | Print
May 02, 2025 -

DeVoe Cadillac responded

Thank you for the kind words! We're so glad to hear that John Mullens has consistently provided you with outstanding service. We appreciate your loyalty and look forward to continuing to serve you!

May 04, 2025 -

DeVoe Cadillac responded

Thank you for sharing such thoughtful words! We're proud to have John Mullens on our team, and it’s wonderful to hear how much you value his honesty, dedication, and support over the years. He truly cares about providing exceptional service, and your trust means everything to us!

May 01, 2025

The Service Center addressed Know Issues that needed care for my XT5. They were able to accommodate my schedule in the completion of those issues. As always they were very Professional. More

by dshinkle4793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja Koenig
Report | Print
May 02, 2025 -

DeVoe Cadillac responded

Thank you for your feedback! We're glad to hear that our Service Center took care of the necessary issues with your XT5 and were able to accommodate your schedule. We pride ourselves on providing professional service, and we appreciate your continued trust in DeVoe Cadillac.

April 30, 2025

The service personnel are always professional, quick and costs are reasonable. I am always very pleased. More

by DORIS GURLEY BURR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Svenja Koenig
Report | Print
May 01, 2025 -

DeVoe Cadillac responded

Thank you for the wonderful feedback, Doris! We're thrilled to hear that you've consistently had a positive experience with our professional team. We appreciate your trust in us and look forward to serving you again!

April 30, 2025

Efficient… kept me informed and updated on my car throughout the day! Professional and explained everything to me when I didn’t understand what was wrong with my car. More

by PELICANMARSH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I was there for service
Report | Print
May 01, 2025 -

DeVoe Cadillac responded

Thank you for your kind words! We're so glad to hear that you had an efficient and informative experience with our team. Keeping you updated and ensuring you understand the details of your vehicle’s service is always a priority for us. We appreciate your trust in DeVoe Cadillac!

April 30, 2025

professional - as always. top notch word word word word word word word word word word word - got my 15 words! More

by eugene_wordehoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
May 01, 2025 -

DeVoe Cadillac responded

Thank you, Eugene! We truly appreciate your continued trust in our team. We’re thrilled to hear that you had a professional experience with us, as always. Looking forward to serving you again!

April 29, 2025

John…the Service Agent was great. Very happy with his knowledge and his interest in helping me. More

by tdolan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John from service not sales
Report | Print
Apr 30, 2025 -

DeVoe Cadillac responded

Thank you for the great feedback! We're glad to hear John provided knowledgeable and helpful service—he'll appreciate the kind words. We’re grateful you chose DeVoe Cadillac!

May 01, 2025 -

DeVoe Cadillac responded

Thank you for sharing your experience! We're so glad to hear that John provided you with great service and showed genuine interest in helping you. We’ll be sure to pass along your kind words to him! We look forward to assisting you again in the future.

April 29, 2025

Seamless service - min waiting time rep was knowledgeable overall a very good experience. Would consider this dealership when in the market for my next auto More

by MJPASSR@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Apr 30, 2025 -

DeVoe Cadillac responded

Thank you for your kind words! We're glad to hear your service visit was smooth and efficient, and that our team made a great impression. We’d love the opportunity to assist you again when you're ready for your next vehicle!

May 01, 2025 -

DeVoe Cadillac responded

Thank you for your wonderful feedback! We're thrilled to hear that your experience was seamless and that our team provided you with knowledgeable service. We look forward to assisting you again when you're ready for your next vehicle!

April 29, 2025

John Mullens is great at his job knowledgeable and professional . Found it a bit expensive. More

by roger56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mullens
Report | Print
Apr 30, 2025 -

DeVoe Cadillac responded

Thank you for the feedback, Roger. We're glad to hear John Mullens impressed you with his knowledge and professionalism. We understand your concern about pricing and appreciate your honesty—your input helps us continue to improve.

May 01, 2025 -

DeVoe Cadillac responded

Thank you for the feedback, Roger! We're glad to hear John Mullens provided you with knowledgeable and professional service—it’s always our goal to deliver that level of care. We understand your thoughts on pricing and truly appreciate your honesty. Your input helps us continue to improve!

1
...
3
4
5
...
21