DeVoe Cadillac - Service Center
Naples, FL
173 Reviews of DeVoe Cadillac - Service Center
Had a check engine light due to emissions leak in the tank fuel pump. Part were not readily available, but they got one although it took a while they gave be a new XT5 to drive while they worked on gett tank fuel pump. Part were not readily available, but they got one although it took a while they gave be a new XT5 to drive while they worked on getting the parts. Got the parts, solved the problem. Almost zero inconvenience. Thanks John Mullen for staying on top of the problem and seeing it through, just like he always does. More
Luke was amazing. We got off to a bit of a rough start with a different advisor. He is no longer at DeVoe. Luke picked up the repair order and got everything worked ou We got off to a bit of a rough start with a different advisor. He is no longer at DeVoe. Luke picked up the repair order and got everything worked out beautifully. I was in a nice loaner vehicle while this was being resolved. The gentleman in the loaner department was wonderful too. Maybe Brandon? I apologize I can't recall his name. More
This was the first time I brought my Cadillac to be serviced at this location. My service advisor Benjamin Brewster was great to work with.. I am very pleased and will use this location again. serviced at this location. My service advisor Benjamin Brewster was great to work with.. I am very pleased and will use this location again. More
John Mullens is an incredible advisor. He is friendly, knowledgeable and advices a customer oriented solution to service needs. Devoe is fortunate to have him on their team. He is friendly, knowledgeable and advices a customer oriented solution to service needs. Devoe is fortunate to have him on their team. More
Service writer was unaware I was there so a LOF took 1. 5 hours. Apparently it was my responsibility to let the SR know I was there. Then he asked if I was ok backing my car out of a space? Did I look too 5 hours. Apparently it was my responsibility to let the SR know I was there. Then he asked if I was ok backing my car out of a space? Did I look too old to get my car backed out or was it an impossible feat for a woman? More