Deacon Jones Auto Park
Smithfield, NC
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I would like to compliment Grady Brantley for the helpful care I received from him today. When I walked into Deacon Jones with my problem he immediately greeted me and calmed my fears and followed th helpful care I received from him today. When I walked into Deacon Jones with my problem he immediately greeted me and calmed my fears and followed through with a solution to my situation. I am so appreciative of his service. Since I knew Deacon Jones for many years, he would be very proud of the service I was given today. Thank you Grady Brantley. More
Wonderful experience here, no pressure sales and very helpful staff. I recommend this dealership for your car buying needs. helpful staff. I recommend this dealership for your car buying needs. More
We put 1000. $ down to hold a truck but changed our mind and dealership isn’t refunding the money. We were not told it was non refundable and we have called sever $ down to hold a truck but changed our mind and dealership isn’t refunding the money. We were not told it was non refundable and we have called several times . More
Every vehicle I've bought since 1993 has been with Deacon Jones. All of the staff are great to work with. Service does a great job as well. Jones. All of the staff are great to work with. Service does a great job as well. More
The service department is terrible they don't know how to diagnose a vehicle and fix it correctly I have had my truck in there 3 times for the same problem and still has not fixed they just keep throwing par diagnose a vehicle and fix it correctly I have had my truck in there 3 times for the same problem and still has not fixed they just keep throwing parts in it and hopes it fixes it now they say it need a part that is very expensive I have already spent 5,000 dollars and still not fixed More
Took car in for an oil change and safety inspection. Was told it would be two hours. Was ready in about an hour and 15 minutes(good part). Got home my husband was looking at the receipt and noticed they Was told it would be two hours. Was ready in about an hour and 15 minutes(good part). Got home my husband was looking at the receipt and noticed they put incorrect oil in car. Called them and they told me to bring car back that afternoon. They corrected, as far I know. It was raining all day so I didn't check around the car until the next day and noticed I was missing a cap on one of my tires.(didn't inform Deacon Jones of this part) More
I am owe a gap refund and I have called and no one returns my phone calls. I purchased in December and I still don't have my refund yet. Why do it take so long to refund my money returns my phone calls. I purchased in December and I still don't have my refund yet. Why do it take so long to refund my money More
I had an incredible experience with the staff at Deacon Jones. Douglas Hodges and Cody Dale were on it. They made sure we were able to pick out the car of our choosing as well address our many options and Jones. Douglas Hodges and Cody Dale were on it. They made sure we were able to pick out the car of our choosing as well address our many options and the features we would like. If it didn't have it they were willing to find it. Very courteous and genuine with the level of service provided. The wife was very pleased. Thanks again Douglas and Cody. We'll be back More
Everyone was very professional. We had a great experience with everyone. I would highly recommend them when your are purchasing a vehicle. We had a great experience with everyone. I would highly recommend them when your are purchasing a vehicle. More