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Deacon Jones Chrysler Dodge Jeep RAM

Smithfield, NC

4.6
291 Reviews
The Deacon Jones Family has been proudly serving North Carolina for over 34 years. Bobby Kenneth 'Deacon' Jones started on a small dirt lot in Princeton with a simple, yet profound idea on how to make a difference... "We Treat You How We Would Like to be Treated"
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1109 N Brightleaf Blvd

Smithfield, NC

27577

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Showing 291 reviews

January 19, 2024

Everyone was friendly and the service performed was done in a timely manner.The dealership building was also very nice. More

by mtalton44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2024

Brain Shannon Anthony and Renee are an impeccable service team!! I pass by three Jeep dealerships to come here because I know that the service team here at the Smithfield Deacon Jones Chrysler Dodge Jeep Ra More

by boutroselzenni
Recommend Dealer
Yes
Employees Worked With
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McAuly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krista Alford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They are all amazing. Anthony Renee Shannon and Brian 10 stars
January 12, 2024

Took my 2021Ram 2500 Diesel in for service and as always had an awesome experience. Work was performed quickly and returned ahead of promised time. Brian my service advisor was as always very professional More

by charlieblinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McAuly
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2023

Brian is an absolutely wonderful person who always makes me feel welcome. I drive out from Cary to come here specifically for Brian and Deacon Jones. He explains things to me in a way that is never condesce More

by efrenette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

No pushy salesmen, the best experience before, during and after the sale we have ever experienced. More

by Jeffpridgen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Turnage
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2023

Fantastic service. Friendly staff. Will definitely be back and will recommend to family and friends More

by John B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McAuly
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Deacon Jones service department is wonderful. Always willing to help and very efficient . Shannon is very knowledgeable and very good at her job. More

by Hoggja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Little
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

Customer empowerment is essential. After about a year of research and many demoralizing attempts to make one of the largest purchases I'd come to make. The folks at Deacon Jones Chrysl More

by Lindsay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Parkin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2023

Very knowledgeable and professional when I had them inspect my Dodge Promaster 1500 Camper Van! Brian Butler the service manager went over all of my warranty with me so I was educted about the continu More

by johnmoyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2023

Great service. Fast with no wait. Friendly staff. Completely remodeled facility. Very modern and clean. More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.