Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Deacon Jones Chrysler Dodge Jeep RAM
Smithfield, NC
289 Reviews
The Deacon Jones Family has been proudly serving North Carolina for over 34 years. Bobby Kenneth 'Deacon' Jones started on a small dirt lot in Princeton with a simple, yet profound idea on how to make a difference... "We Treat You How We Would Like to be Treated"
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 289 reviews
April 23, 2024
I was treated with respect and never pressured into a sale. Anthony went out of his way to get my new Grand Cherokee prepped for taking home. sale. Anthony went out of his way to get my new Grand Cherokee prepped for taking home. More
by jgh
Helpful April 20, 2024
Very fast to react for getting me a spare tire for my truck that was not on truck at time of purchase. They delivered tire to me at home since I live one hour away from dealership. Excellent dealership t truck that was not on truck at time of purchase. They delivered tire to me at home since I live one hour away from dealership. Excellent dealership to work with when making a purchase of vehicles. More
by Len
Employees Worked With
April 11, 2024
In and out on time with no issues as promised Great Job Brian!! and Tech. Brian!! and Tech. More
by larrybarker777
April 05, 2024
The staff and everyone involved in my purchase were very professional and extremely polite. Engaged in conversation, asked me questions, and bent over backwards to work with me. I’d highly recommend Deacon professional and extremely polite. Engaged in conversation, asked me questions, and bent over backwards to work with me. I’d highly recommend Deacon Jones. More
by joneskevin549
April 01, 2024
Service department was friendly and kept me informed of the time it would take to get my vehicle diagnosed, parts ordered, and repairs completed. Cost came in less than quoted amount. the time it would take to get my vehicle diagnosed, parts ordered, and repairs completed. Cost came in less than quoted amount. More
by nancymansonhing
March 18, 2024
Service advisor was friendly and helpful. Answered questions and kept me informed on status of my truck. Answered questions and kept me informed on status of my truck. More
by msuter069
March 08, 2024
Awesome dealership they really treat you like family they listen to your concerns and make sure you’re happy before you leave listen to your concerns and make sure you’re happy before you leave More
by James.wiggs
Employees Worked With
March 07, 2024
Always helpful and efficient. Service department personnel friendly and get you in and out in a timely manner Service department personnel friendly and get you in and out in a timely manner More
by Faye
March 06, 2024
Been doing business with deacon jones for over 10 years, wonderful staff and great service wonderful staff and great service More
by scottpuckett
March 05, 2024
Simply the best! Efficient. Capable. Friendly. Responsive. Careful with details. Follow through with warranty. Timely with getting all work done. Efficient. Capable. Friendly. Responsive. Careful with details. Follow through with warranty. Timely with getting all work done. More
by spas_shaders_0c
Employees Worked With
