Deacon Jones Chrysler Dodge Jeep RAM

False Advertisment I called this dealership to make sure a specific car was still on the lot before making the hour drive. I spoke with a woman named Toni. She assured I called this dealership to make sure a specific car was still on the lot before making the hour drive. I spoke with a woman named Toni. She assured me that it was still there and confirmed this with the general manager. When we arrived the car was not on the lot and she in fact did not ask the general manager. I do not recommend this dealership! Apparently this is an ongoing problem. More

Bait and Swtich My wife and I found a Jeep Grand Cherokee on their online site. We called, made an appointment that same day, and when we got there, and after searchi My wife and I found a Jeep Grand Cherokee on their online site. We called, made an appointment that same day, and when we got there, and after searching for 10 minutes, the manager nor the sales representative could “locate” the vehicle. We did however buy a car and when it was delivered the car was not detailed well, in fact the detail job was done so poorly the Manager had to pay for a detailer to finish the job. Finally, after two weeks of not receiving the all weather floor mats I had to call to find out what the hold-up was. For two weeks I, the customer, had to constantly chase both the sales representative and the manager for what was guaranteed in the contract. Safe to say it was the most unprofessional car dealership I have been to. I feel like a fool for buying a car there. More