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Deacon Jones Ford Lincoln

Goldsboro, NC

4.7
1,124 Reviews

3301 McLain Street

Goldsboro, NC

27520

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1,124 Reviews of Deacon Jones Ford Lincoln

August 02, 2025

Thoughtful Service advisors help make the necessary decisions to keep my vehicles running smoothly and are reliable. More

by Larry Schultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JT, Frank, Chad
Aug 03, 2025 -

Deacon Jones Ford Lincoln responded

Larry Schultz, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Hunter Stovall https://www.deaconjonesfordlm.com/

August 01, 2025

Communication poor, car has been in shop over two weeks and still do not know what the issue is and being it still has a warranty you’d think they’d give a loaner car being that it was purchased brand new More

by d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mechanic
Aug 02, 2025 -

Deacon Jones Ford Lincoln responded

D, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (919) 736-3387 so we can work towards a resolution. We look forward to hearing from you. https://www.deaconjonesfordlm.com/

August 01, 2025

Customer service representative was courteous and friendly. He explained the two plus wait time for an oil change. Only complaint i have is the service department doesn't offer appointments. More

by MANKOR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell
Aug 02, 2025 -

Deacon Jones Ford Lincoln responded

Mankor1, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

July 31, 2025

?? Great experience, timely service, clean waiting area, coffee and snacks available while you wait. More

by TSHardy40
Recommend Dealer
Yes
Employees Worked With
Frank...Service
Aug 02, 2025 -

Deacon Jones Ford Lincoln responded

Tshardy40, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Thank you again for the great review! Hunter Stovall https://www.deaconjonesfordlm.com/

July 30, 2025

Brought my vehicle in for an engine light, the service writer call with the problem, solution and quote. The work was done quickly and correctly, the total was less than estimate, very happy with my choi More

by MICHAELJAYHIGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 02, 2025 -

Deacon Jones Ford Lincoln responded

Michaeljayhiggins, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

July 30, 2025

I received great service with Deacon Jones’s,I would recommend myself and others anytime More

by ELDORISM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Me.Frank
Aug 02, 2025 -

Deacon Jones Ford Lincoln responded

Eldorism, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Ford Lincoln. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Hunter Stovall https://www.deaconjonesfordlm.com/

July 29, 2025

Phenomenal service department. Great customer service and thorough customer satisfaction. I feel like I’m their only customer they treat me so good!! More

by ashfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Aug 02, 2025 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon! Hunter Stovall https://www.deaconjonesfordlm.com/

July 29, 2025

Great service Great service every time I bring my car in for anything! Love them More

by Grannysgirlem
Recommend Dealer
Yes
Employees Worked With
Chad
Jul 29, 2025 -

Grannysgirlem responded

Great

Jul 29, 2025 -

Grannysgirlem responded

Great service

July 29, 2025

Very good service and prompt on phone calls and the service dept is excellent overall More

by johnmercer1222
Recommend Dealer
Yes
Employees Worked With
Robbie
Aug 02, 2025 -

Deacon Jones Ford Lincoln responded

Johnmercer1222, we're glad you had such a wonderful experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

July 27, 2025

Always polite, listens to what I have to say and quick to get my car fixed. I won’t take it to any other dealership More

by jumooring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All of the service department
Jul 28, 2025 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

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