Deacon Jones Ford Lincoln

We have complained about our 2019 F150 transmission since the truck was new, purchased the extended warranty to ensure the truck was covered and now that the warranty has expired, the transmission is bad and the truck was new, purchased the extended warranty to ensure the truck was covered and now that the warranty has expired, the transmission is bad and needs replaced. I am disappointed with the service department for not taking this seriously when the truck was in warranty, and now that I will have to pay full price, it is an immediate concern. Btw, this is all happening while I am deployed and trying to work through this with my wife and son though a 7 hour time difference. More

Professional and courteous Very busy with many customers. Wish they scheduled appointments so did not have to wait so long, customers. Wish they scheduled appointments so did not have to wait so long, More

Service department was so nice and offer to give me shutter when they knew it was going to take longer than an hour. shutter when they knew it was going to take longer than an hour. More

First come first served works rather than scheduling, and their technicians do a good job. their technicians do a good job. More

Kaylee worked hard to find exactly what we wanted. It was 300 miles away and she got the truck for us (no charge transport). Was a simple deal, very transparent pricing and drama free. I would 100% bu It was 300 miles away and she got the truck for us (no charge transport). Was a simple deal, very transparent pricing and drama free. I would 100% buy another vehicle from her and Deacon Jones. More

I knew the make/model and color I wanted. It wasn't available on my local dealership BUT Maria Grantham was the best!!!!!!! she found exactly what I wanted and was extremely gracious during t It wasn't available on my local dealership BUT Maria Grantham was the best!!!!!!! she found exactly what I wanted and was extremely gracious during the purchase process. Rylee Myers was helpful with my paperwork and was thorough in the purchase process. Maria went out of her way to assist me with the new technology involved. Both these employees get the highest rating possible. More

Kaley was amazing , she was very knowledgeable friendly. This is the 2nd car we have bought from her. This is the 2nd car we have bought from her. More

Deacon Ford is outstanding, efficient, and work with you to get the best care ever for ur vehicle. to get the best care ever for ur vehicle. More

Frank and his coworkers are the best even the guys in the bac.Was a pleasure spending my money there bac.Was a pleasure spending my money there More

Everything was good. I started first at Deacon jones in Lagrange. I called the day before and Lagrange said come anytime the next day, someone would be there. When I got I started first at Deacon jones in Lagrange. I called the day before and Lagrange said come anytime the next day, someone would be there. When I got there they told me they had no one. I wasted my time going there. So then I went Deacon jones in Goldsboro More