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Deacon Jones Ford Lincoln

Goldsboro, NC

4.7
1,124 Reviews

3301 McLain Street

Goldsboro, NC

27520

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1,124 Reviews of Deacon Jones Ford Lincoln

July 14, 2025

I am a 76 year old woman - and I was very concerned about buying a new car. BECAUSE - all you hear are horror stories about how car salesmen will not deal with a woman (especially an old one). My experienc More

by slmathewson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Billy, Derrick, and Zan.
Jul 29, 2025 -

Deacon Jones Ford Lincoln responded

Hi Slmathewson, thank you so much for your positive comments about Deacon Jones Ford Lincoln! We hope you have a great day! Hunter Stovall https://www.deaconjonesfordlm.com/

July 11, 2025

The staff is courteous, professional and very helpful. They make every step of the process seamless More

by andy stovall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Stovall, Frank Olivieri
Jul 29, 2025 -

Deacon Jones Ford Lincoln responded

Andy Stovall, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

July 11, 2025

Always courteous, prompt and helpful. We love the atmosphere home oil change and tire rotation. We will buy from this dealership again because of the service department. More

by patsymay53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Robert
Jul 29, 2025 -

Deacon Jones Ford Lincoln responded

Patsymay53, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Ford Lincoln. Patsymay53, thanks for taking the time to leave a review. Hunter Stovall https://www.deaconjonesfordlm.com/

July 11, 2025

I wish I was informed before service was performed on my vehicle and I was charged. It ended well because the price was not bad. More

by latinabonaparte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Jul 29, 2025 -

Deacon Jones Ford Lincoln responded

Hi Latinabonaparte, we regret to hear that you are displeased with your recent experience with us. If you'd be willing to provide more feedback, please reach out to us at (919) 736-3387 so we can assist you further. Hunter Stovall https://www.deaconjonesfordlm.com/

July 11, 2025

No matter the reason for my visit they always fix my issues. I am glad to be dealing with Deacon Jones Ford in Goldsboro. It's my first time dealing with them and I would do it again if the time ever co More

by dvsurvivor53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sadly I don't remember names just faces
Jul 29, 2025 -

Deacon Jones Ford Lincoln responded

Hi Dvsurvivor53! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

July 10, 2025

Service folks were friendly and helpful over the phone and in person. On actual day of service, all concerns were addressed faster than expected. More

by amanda@kkenc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thompson
Jul 29, 2025 -

Deacon Jones Ford Lincoln responded

Hi Amanda@kkenc.com! We're so happy we were able to help you out! Amanda@kkenc.com, thanks for taking the time to leave a review. Hunter Stovall https://www.deaconjonesfordlm.com/

July 10, 2025

The general manager was awesome and helping me service my Daycare van. He made sure that my babies could ride in the cool air conditioner for our summer camp program. Thank you More

by Little Warriors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
General Manager
Jul 29, 2025 -

Deacon Jones Ford Lincoln responded

Little Warriors, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

July 10, 2025

What's the point of making appointments? Why even have an option to schedule appointments? More

by TTMILLER27830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
Jul 29, 2025 -

Deacon Jones Ford Lincoln responded

Hi Ttmiller27830 thank you for taking the time to leave us your honest feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Deacon Jones Ford Lincoln (919) 736-3387

July 10, 2025

I went in for a diagnostic. They found the problem and fixed it the same day. More

by Kenneth Thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. B.
Jul 29, 2025 -

Deacon Jones Ford Lincoln responded

Kenneth Thompson, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. We hope you have a great day! Hunter Stovall https://www.deaconjonesfordlm.com/

July 09, 2025

Great customer service andexcellentexperience. Contacted me personally to get me on the list for repairs. More

by Jjbigboy4455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Whole service department
Jul 29, 2025 -

Deacon Jones Ford Lincoln responded

Jjbigboy4455, it's experiences like yours that really keep us motivated! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

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