Deacon Jones Ford Lincoln - Service Center

About a three hour wait was expected. Fixed the problem and made sure I was happy. Good and friendly people. This was my third service experience at this dealership, all good. Fixed the problem and made sure I was happy. Good and friendly people. This was my third service experience at this dealership, all good. More

It was good The advisor was helpful They performed the work I requested Thank you work I requested Thank you More

The service was great they answered all my questions I was looking for and they was nice to me was looking for and they was nice to me More

I payed $30 to have the vehicle towed to what I THOUGHT was a better dealership. But once the car was diagnosed I was called and told it was the fuel pump. I asked whether it was the low pressure or high-p was a better dealership. But once the car was diagnosed I was called and told it was the fuel pump. I asked whether it was the low pressure or high-pressure only to be told, “I don’t know”. Once the car was ready I had to wait several minutes for someone to help Me, once I was helped I was given a bill however my car was under warranty. And the vin was never run trough Oasis. Once that was cleaned up my wife returned to the car and had an extremely long crank time before finally cranking. And running rough. I told the Service writer the vehicle was not right and we would be leaving it. The Technician came out and said he’d look at it the following day. We were called at 8:30 the next morning saying it was ready to go. Since then we feel it doesn’t run correctly and the belt has been squeaking on startup. More

It’s always nice coming into deacon jones ford. I was in and out in a reasonable time and Derrick made sure i was taken care of while i waited for my jeep to get out of service. I’ve taken my jeep I was in and out in a reasonable time and Derrick made sure i was taken care of while i waited for my jeep to get out of service. I’ve taken my jeep to other deacon jones service departments and none of them come close to deacon jones ford!! More

I told them I needed my battery replaced said it twice went picked it up didn’t say nothing to me and my car still says replace battery went picked it up didn’t say nothing to me and my car still says replace battery More

Routine oil change and tire rotation. Service was great. Turn around time was quick. Prompt and professional service department. Service was great. Turn around time was quick. Prompt and professional service department. More

I was given an estimated time that I was going to have to wait, they were right on the money wait, they were right on the money More

Service department was very evasive with vehicle diagnostic report. Paid for service and paperwork was inadequate and lack complete assessment as requested. I Would not recommend this company or am diagnostic report. Paid for service and paperwork was inadequate and lack complete assessment as requested. I Would not recommend this company or amy dealership associated with the Deacon Jones name More

Clean facility, great customer service, knowledgeable staff! Large enough to meet all vehicle needs, yet small enough to know you by name staff! Large enough to meet all vehicle needs, yet small enough to know you by name More