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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.8
151 Reviews

151 Reviews of Deacon Jones Ford Lincoln - Service Center

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May 04, 2024

Appointment for oil change at 8, didn't start until 9:30. Finish after 11. More

by LINCOLN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Helpful
May 03, 2024

The cost was ridiculous! The part was only 80 some dollars and the labor was greater than $200. I was told it should take longer than an hour. I’m really not pleased…I think More

by Jackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unk
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May 05, 2024 -

Deacon Jones Ford Lincoln responded

Jackie, we regret to hear that you had this experience with us. Here at Deacon Jones Ford Lincoln, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (919) 736-3387 to discuss ways we can better serve you in the future.

Helpful
May 03, 2024

Frank told me the service would only take about 30 minutes, and he was correct. They did a great jobon replacing the broken piece! More

by sandysasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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Helpful
May 03, 2024

Robert Thompson is great and does what he says and did what he said he would do More

by DRHARRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Helpful
May 02, 2024

Michael always takes good care of my truck and in a timely fashion Great guy More

by GATOOTLEJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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May 02, 2024

Staff knowledgeable and friendly. Ability to schedule was easy. Completed task in a timely manner. More

by marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and JB
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May 01, 2024

The work seems to be good, but the prices are extremely high. Every time I go in it feels like I’m losing an arm and a leg More

by Random guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Helpful
April 30, 2024

Fixed the problem in a good time with no problem. You can’t beat a piece of mind More

by shawnvalentine39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
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Helpful
April 30, 2024

Frank is the Best , he always knows my name and is very polite and an absolute professional gentleman I have been coming to Deacon Jones Ford for almost 5 years now , and nobody touches my Ford F-150 but t More

by Charh1053
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, Service Advisor
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April 29, 2024

Love tis place . The maintane department is spot on. Will continue to take my truck therefor all the nerds More

by Showerflower1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
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Helpful
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