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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
633 Reviews

633 Reviews of Deacon Jones Ford Lincoln - Service Center

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June 14, 2025

I told them I needed my battery replaced said it twice went picked it up didn’t say nothing to me and my car still says replace battery More

by lizbet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know the name
June 12, 2025

Routine oil change and tire rotation. Service was great. Turn around time was quick. Prompt and professional service department. More

by ONEINVISIBLEPUPPY
Recommend Dealer
Yes
June 12, 2025

I was given an estimated time that I was going to have to wait, they were right on the money More

by patti g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack
June 11, 2025

Service department was very evasive with vehicle diagnostic report. Paid for service and paperwork was inadequate and lack complete assessment as requested. I Would not recommend this company or am More

by Brownshel89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept
June 10, 2025

Clean facility, great customer service, knowledgeable staff! Large enough to meet all vehicle needs, yet small enough to know you by name More

by derrick.loftin94
Recommend Dealer
Yes
Employees Worked With
Derrick Loftin
June 10, 2025

Frank is amazing! I will always seek him out when having services done at this location. More

by Lindseyncummins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
June 10, 2025

This dealership is conveniently located with easy access. All the personnel from sales to service is first class. The entire complex is very neat and clean. Love my lincoln. More

by Lulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie and Mike.
June 09, 2025

Service manager was polite and very helpful. Our service was completed quickly. Very nice waiting area. More

by dianneleeparker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names.
June 08, 2025

Took almost 6 hours to put a back on driver's seat. One web site says 15 mins. Another says from 2 to 3 hours. I was given no reason for it taking so long. More

by pichomes
Recommend Dealer
No
Employees Worked With
JB
June 08, 2025

Fast, efficient, expensive The diagnostic fee was high, but the work was done very quickly More

by mark.kearney
Recommend Dealer
Yes
Employees Worked With
Frank Oliveri
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