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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
651 Reviews

651 Reviews of Deacon Jones Ford Lincoln - Service Center

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April 07, 2025

Great dealership but was very disappointed that when I had my explorer service the cabin filter and air filter needed to be replaced and never was More

by Tim Granttimothygrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Report | Print
Apr 11, 2025 -

Deacon Jones Ford Lincoln responded

Hi Tim Granttimothygrant, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (919) 736-3387 when you can so we can address this situation directly. Thank you and have a great day. https://www.deaconjonesfordlm.com/

April 05, 2025

Very professional and efficient service received. Loved the pick up and delivery service as a remote employee. More

by chequieta.s.sloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Apr 09, 2025 -

Deacon Jones Ford Lincoln responded

Chequieta.s.sloan, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Thank you again for the great review! Hunter Stovall https://www.deaconjonesfordlm.com/

April 04, 2025

I opted for the onsite service which was great. I wish I could have had it inspected also More

by Jcmosure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
Report | Print
Apr 09, 2025 -

Deacon Jones Ford Lincoln responded

Jcmosure, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

April 03, 2025

My experience was positive and appreciate their emphasis on customer satisfaction. I thank you and I appreciate you. More

by jalbert21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service mgr, service dept employees
Report | Print
Apr 07, 2025 -

Deacon Jones Ford Lincoln responded

Jalbert21, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you. Hunter Stovall https://www.deaconjonesfordlm.com/

April 03, 2025

I'm very satisfied with the results. I would recommend everyone to get their service there. I also want to thank Gustavo Acevedo for a job well done More

by LINDATHOMPSON1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Acevedo
Report | Print
Apr 07, 2025 -

Deacon Jones Ford Lincoln responded

Hi Lindathompson1024! We're so happy we were able to help you out! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Hunter Stovall https://www.deaconjonesfordlm.com/

March 30, 2025

Call to make appointment and was immediately set u and service came with in 30 minutes everything was completed with same professional service More

by jewelrywoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John mark - Robby
Report | Print
Apr 05, 2025 -

Deacon Jones Ford Lincoln responded

Jewelrywoman, your satisfaction is our top priority. We sincerely thank you for the positive review, and look forward to seeing you again soon! Hunter Stovall https://www.deaconjonesfordlm.com/

March 29, 2025

My service was fast and easy! The staff were friendly and the waiting area was very nice and comfortable More

by harrisonhester213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Olivieri
Report | Print
Apr 05, 2025 -

Deacon Jones Ford Lincoln responded

Harrisonhester213, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response! Hunter Stovall https://www.deaconjonesfordlm.com/

March 28, 2025

Service and personnel Deacon Jones is impeccable. You’ll never find anybody more concerned about your health of your vehicle than Deacon Jones. More

by dhorne0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All service providers
Report | Print
Apr 05, 2025 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day! Hunter Stovall https://www.deaconjonesfordlm.com/

March 27, 2025

Worst dealership everrrrr. Service center lies and tries to con you out of money. Very dishonest. More

by kendraechell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Micheal
Report | Print
Apr 05, 2025 -

Deacon Jones Ford Lincoln responded

Kendraechell, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Deacon Jones Ford Lincoln (919) 736-3387

March 27, 2025

Stop sending links to give you reviews. I will give you a poor one. Also, the tech neither reset my oil light nor reset my tpms sensors. More

by No stop sending review requests
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember, kept passing me between advisors
Report | Print
Apr 05, 2025 -

Deacon Jones Ford Lincoln responded

We are disappointed to learn of your experience here at Deacon Jones Ford Lincoln, but will take this opportunity to improve. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Deacon Jones Ford Lincoln (919) 736-3387

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