Deacon Jones Ford Lincoln - Service Center
Goldsboro, NC
610 Reviews of Deacon Jones Ford Lincoln - Service Center
We had a motorhome breakdown on us and we had a towed Deacon Jones Ford dealer. Those guys were great. They looked at it earlier than they had anticipated, called us with the problem before they repaired Deacon Jones Ford dealer. Those guys were great. They looked at it earlier than they had anticipated, called us with the problem before they repaired it. The park got there earlier than expected and they repaired it right away. I can’t say enough good things about the customer service that we received from this dealership. More
The service writer was great. i came in thinking my truck had major issues. After a short conversation with Chad I had hope that it was relatively a minor fix. It turned out great. i came in thinking my truck had major issues. After a short conversation with Chad I had hope that it was relatively a minor fix. It turned out great. I was new to the area and now I have a new place to get my FORD vehicles the service they. Thanks to all involved. Sincerely, John C. More
Derrick was an excellent representation of the dealership and very knowledgeable about Ford vehicles!! He wasn't pushy to get a deal done and in connection with his GM, he found us the exact vehicle we wante and very knowledgeable about Ford vehicles!! He wasn't pushy to get a deal done and in connection with his GM, he found us the exact vehicle we wanted from another dealership and had it brought to the Deacon Jones Ford location in one day. He kept us in the loop the entire time of the process of sending a driver until it was back, getting detailed and then ready for us to pick it up! Both Finance Managers were prompt and answered all the questions we had in regard to the deal. More
Had my 2012 F-350 in to get the oil separator replaced. While it was there, I asked to have the tailgate emblem replaced as well. Received the bill and saw that I was charged $100 for them to install it. I While it was there, I asked to have the tailgate emblem replaced as well. Received the bill and saw that I was charged $100 for them to install it. I had already removed the old one. Had I known it would cost me $100 just to get a $30 tailgate emblem installed, I'd have asked for them to give it to me so I could install it myself. It's peel and stick, and there are guide holes. I think $100 charge for 2 minutes of work is quite ridiculous. More
Frank was very helpful working with me to get my car serviced. I experienced a hold up with my coverage policy and he worked closely with his manager to process my claim. Very nice and flexible! serviced. I experienced a hold up with my coverage policy and he worked closely with his manager to process my claim. Very nice and flexible! More