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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
610 Reviews

610 Reviews of Deacon Jones Ford Lincoln - Service Center

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May 14, 2025

We had a motorhome breakdown on us and we had a towed Deacon Jones Ford dealer. Those guys were great. They looked at it earlier than they had anticipated, called us with the problem before they repaired More

by sheriserge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 13, 2025

The customer services was good. I will be back again for my next oil change More

by denisedyson40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Im not sure of the person.
May 15, 2025 -

Deacon Jones Ford Lincoln responded

Hi Denisedyson40, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! We hope you have a great day! Hunter Stovall https://www.deaconjonesfordlm.com/

May 13, 2025

Friendly prompt service, worked well with warrenty company to get my truck repaired as soon as possible More

by sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of name
May 15, 2025 -

Deacon Jones Ford Lincoln responded

Hi Sandy, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

May 13, 2025

Awesome service! Great help, no wait or appointment needed for an oil change, will come back again. More

by Apaphos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
May 15, 2025 -

Deacon Jones Ford Lincoln responded

Hi Apaphos, thank you so much for your positive comments about Deacon Jones Ford Lincoln! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

May 11, 2025

The service writer was great. i came in thinking my truck had major issues. After a short conversation with Chad I had hope that it was relatively a minor fix. It turned out great. More

by Jfcassidyiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
May 15, 2025 -

Deacon Jones Ford Lincoln responded

Jfcassidyiii, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Until the next time we meet, take care! Hunter Stovall https://www.deaconjonesfordlm.com/

May 09, 2025

Good Great finished quick and professional staff. Answered all questions and finished when agreed time More

by gritswlb
Recommend Dealer
Yes
Employees Worked With
Frank
May 15, 2025 -

Deacon Jones Ford Lincoln responded

Gritswlb, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day. Hunter Stovall https://www.deaconjonesfordlm.com/

May 09, 2025

Derrick was an excellent representation of the dealership and very knowledgeable about Ford vehicles!! He wasn't pushy to get a deal done and in connection with his GM, he found us the exact vehicle we wante More

by joeyjenkins
Recommend Dealer
Yes
Employees Worked With
Derrick Loftin was our salesman. We worked with both finance managers, JT and Bergen.
May 15, 2025 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon! Hunter Stovall https://www.deaconjonesfordlm.com/

May 08, 2025

Had my 2012 F-350 in to get the oil separator replaced. While it was there, I asked to have the tailgate emblem replaced as well. Received the bill and saw that I was charged $100 for them to install it. I More

by edail0028
Recommend Dealer
Yes
May 15, 2025 -

Deacon Jones Ford Lincoln responded

Edail0028, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day. Hunter Stovall https://www.deaconjonesfordlm.com/

May 08, 2025

Frank was very helpful working with me to get my car serviced. I experienced a hold up with my coverage policy and he worked closely with his manager to process my claim. Very nice and flexible! More

by kenyasmith2302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
May 15, 2025 -

Deacon Jones Ford Lincoln responded

Hi Kenyasmith2302! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

May 08, 2025

They are able to get us in and out quickly. Call before work is done and call when ready. More

by Johnc66
Recommend Dealer
Yes
May 15, 2025 -

Deacon Jones Ford Lincoln responded

Hi Johnc66, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Hunter Stovall https://www.deaconjonesfordlm.com/

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