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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
587 Reviews

587 Reviews of Deacon Jones Ford Lincoln - Service Center

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April 27, 2025

Professional, courteous and got the best price for my repair possible. I always feel the service department looks out for me when I have my car there. More

by deeprunpastor
Recommend Dealer
Yes
Employees Worked With
Chad in service
Report | Print
Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Deeprunpastor, your wonderful feedback and rating mean a lot to us. We're looking forward to your next visit with us! Hunter Stovall https://www.deaconjonesfordlm.com/

April 27, 2025

Service was fast and professional. I was asked how I wanted to proceed when given options and everything was explained well. Communication was top notch More

by Jkeefe20
Recommend Dealer
Yes
Employees Worked With
John Mark Hill
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Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Jkeefe20, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

April 26, 2025

I have to go back to fix a problem was created with the service they provided More

by maelessawy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Does not know
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Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Hi Maelessawy, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Hunter Stovall https://www.deaconjonesfordlm.com/

April 26, 2025

A place an exchange and was extremely satisfied I was very pleased with the service that I got from both of the gentlemen that helped me at your dealership today they deserve a raise More

by cook66
Recommend Dealer
Yes
Employees Worked With
It was two people one was the sales person named Shane. I'm sure he remembers the other guys name.
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Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Hi Cook66, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you, and have a fantastic day! Hunter Stovall https://www.deaconjonesfordlm.com/

April 25, 2025

Overall, good experience would prefer that services that take in a standard amount of time. Have the opportunity to be scheduled instead of walking in in?Hopes that it's gonna be done the same day More

by Pureromancebyjill
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Pureromancebyjill, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

April 24, 2025

He listen to my concerns. He listen to my concerns and was willing to listen and helping us find a vehicle. More

by tdawsonmoore
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Tdawsonmoore, we're so glad that we were able to go above and beyond your expectations! Tdawsonmoore, thanks for taking the time to leave a review. Hunter Stovall https://www.deaconjonesfordlm.com/

April 24, 2025

Great service, always professional and knowledgeable. The service department keeps their clients updated on the time it will take to complete the service. More

by Weforgiven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and JB
Report | Print
Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Hi Weforgiven! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

April 23, 2025

It was quick, easy, and pleasant. Always enjoy the service. I will continue to carry and buy my cars from Deacon Jones of Goldsboro. More

by KCADD2016
Recommend Dealer
Yes
Report | Print
Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Kcadd2016, thank you for the high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Hunter Stovall https://www.deaconjonesfordlm.com/

April 23, 2025

Didn’t have an appointment but worked it in anyway for service. Excellent service, friendly and excellent work. I only use Deacon Jones Ford Lincoln for my vehicles. More

by Cal.Steward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think his name is Chad.
Report | Print
Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Cal.steward, thank you for sharing your positive experience! We can't wait to see you again, have a great day. Hunter Stovall https://www.deaconjonesfordlm.com/

April 23, 2025

Had a great experience everything ran smoothly and I did feel like they cared about my service More

by nataliaambriz28
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

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