Back

Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
635 Reviews

635 Reviews of Deacon Jones Ford Lincoln - Service Center

Sort by
June 08, 2025

Took almost 6 hours to put a back on driver's seat. One web site says 15 mins. Another says from 2 to 3 hours. I was given no reason for it taking so long. More

by pichomes
Recommend Dealer
No
Employees Worked With
JB
June 08, 2025

Fast, efficient, expensive The diagnostic fee was high, but the work was done very quickly More

by mark.kearney
Recommend Dealer
Yes
Employees Worked With
Frank Oliveri
June 06, 2025

DCF has knowledge and courteous staff in the service department. They try hard to meet the customers’ needs. More

by Jennifer McLawhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell
June 05, 2025

They took my money i feel like I was over charge Samuel Bonner have a nice day More

by moaurice Samuel Bonner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
June 05, 2025

Everything was done very professionally and in a great timely manner! Friendly and respectful staff. More

by jewelrywoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael , John mark
June 04, 2025

The service center employees were friendly, polite, and quick to make sure that I had what I needed. The service was excellent! More

by RLJOYNER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center desk
Jun 08, 2025 -

Deacon Jones Ford Lincoln responded

Hi Rljoyner, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Hunter Stovall https://www.deaconjonesfordlm.com/

June 04, 2025

Excellent, as always. The only surprise was that we needed new tires, and we had specifically asked about that the last time we were there and were told that they were fin More

by Rwdeck22
Recommend Dealer
Yes
Jun 08, 2025 -

Deacon Jones Ford Lincoln responded

Rwdeck22, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. We're looking forward to your next visit with us! Hunter Stovall https://www.deaconjonesfordlm.com/

June 03, 2025

Another fine service experience at Deacon Jones’s Ford! They did what they promised at the price they promised. More

by Jfcassidyiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad did another good job
Jun 08, 2025 -

Deacon Jones Ford Lincoln responded

Jfcassidyiii, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

June 03, 2025

Thankful it in is fixed. Just took longer than I expected due to having to order the part. More

by wbest111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 08, 2025 -

Deacon Jones Ford Lincoln responded

Hi Wbest111, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! Hunter Stovall https://www.deaconjonesfordlm.com/

June 02, 2025

Had an oil pan gasket put on my F150 Lariat 5. 0 was told by Robert Thompson that it would be around $500.00 the job took less than 4 hours and my bill was $967.00. I called Robert about it and he More

by DRHARRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Thompson and John Mark
Jun 08, 2025 -

Deacon Jones Ford Lincoln responded

Drharrell, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Deacon Jones Ford Lincoln (919) 736-3387

2
...