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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
591 Reviews

591 Reviews of Deacon Jones Ford Lincoln - Service Center

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October 29, 2024

The cost for your services are way too high. I only use you guys as a last resort. More

by lakeratt19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dont know
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Lakeratt19 thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (919) 736-3387.

October 28, 2024

Those guys in the service center are the best! I bought a 2007 expedition brand new and they have always treated me wonderful! I went to look at Hyundai this summer and I was so mistreated lied More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad was wonderful
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Sharon, we really appreciate your feedback! We do hope we can be of assistance in the future. Take care!

October 27, 2024

We always take our vehicles to deacon jones ford. We have fords and Chevys and they always do our work. I would highly recommend this service department over any other. More

by SMAYNOR32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Smaynor32, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 24, 2024

Wonderful experience! The service advisor was great and the technician Gustavo was amazing. I will recommend to all my friends and family. More

by chadi.elaawar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad and Gustavo
Report | Print
October 24, 2024

Nothing short of amazing. They were welcoming & treated me like family. They were also quick & efficient, & kept us informed once they were done. More

by novyaj17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Novyaj17, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

October 24, 2024

I really like hou chad is on the up and up with me service is great More

by blangston550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Blangston550, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Ford Lincoln. We look forward to your next visit! Take care!

October 24, 2024

Robbie take’s great care of my family. Always great customer service and friendly atmosphere. More

by bfaulkner25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie and Rylee
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Bfaulkner25, we are glad we could help! Thank you again for leaving us this response!

October 22, 2024

I was not notified when my car was done for pickup. My Apple Car Play was disconnected and another person’s phone was connected to my car by the name Dylan. Since I picked up the car, I seem to be hav More

by akenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I assume Dylan worked on the car.
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Akenn thank you for taking the time to leave us your honest feedback. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (919) 736-3387 so we can work towards a resolution. We look forward to hearing from you.

October 22, 2024

Your folks keep me informed on how Big Red is operating. Thank you for the quality service. More

by GLAMAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Olivieri
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Glamaj, thank you; we appreciate your feedback! Thank you again for leaving us this response!

October 20, 2024

Always great to deal with . They are always great and fast as far as getting my work truck back to me More

by Bread guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ferrel and Chad
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Bread Guy, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

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