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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
632 Reviews

632 Reviews of Deacon Jones Ford Lincoln - Service Center

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December 04, 2024

Had battery failure on our Edge. Came to service dept on Monday morning 9:00 and Chad in service dept had me in and out in 2 hours. Always get great service from Chad in Service Dept More

by jswaddell53
Recommend Dealer
Yes
Employees Worked With
Chad Alawar and Robby Braswell
Report | Print
Dec 06, 2024 -

Deacon Jones Ford Lincoln responded

Hello Jswaddell53, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 04, 2024

Chad did a great job in service. Very through and great business acumen the whole time More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad. Robert
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Dec 06, 2024 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 02, 2024

The service was fast and professionally done and my car was done by techs who knew my car needs More

by Tonyregbrown
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Dec 04, 2024 -

Deacon Jones Ford Lincoln responded

Tonyregbrown, we're glad you had such a wonderful experience with us! We do hope we can be of assistance in the future. Take care!

December 01, 2024

Jaidon Davis our sales person was amazing and provided great customer service. We will be back for our next car More

by mckinnt69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaidon Davis
Report | Print
Dec 05, 2024 -

Deacon Jones Ford Lincoln responded

Hello Mckinnt69, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 30, 2024

Brought my truck in for routine service, staff was very nice and professional. I was back on the road within a couple of hours More

by jvause0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Ferrell, Moises Aguillon
Report | Print
Dec 05, 2024 -

Deacon Jones Ford Lincoln responded

Hi Jvause0, thank you so much for your positive comments about Deacon Jones Ford Lincoln! We're looking forward to your next visit with us!

November 30, 2024

Great service, unfortunately my engine light is back on though but they did a great job More

by agreenleafrn0716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Dec 05, 2024 -

Deacon Jones Ford Lincoln responded

Agreenleafrn0716, we are so happy to read such a great review about Deacon Jones Ford Lincoln! Thanks again for the recommendation, and have an amazing day!

November 29, 2024

Been buying personal and business vehicles for very long time. Always have service and repairs done at Deacon jones Ford More

by BOB090147
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thompson and staff
Report | Print
Dec 05, 2024 -

Deacon Jones Ford Lincoln responded

Bob090147, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Ford Lincoln. We're looking forward to your next visit with us!

November 26, 2024

They were courteous, professional and quick. They got me in and out in no time at all. More

by swcfg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB
Report | Print
Dec 05, 2024 -

Deacon Jones Ford Lincoln responded

Swcfg, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! Until the next time we meet, take care!

November 26, 2024

Your service writer was awesome. Picked up and returned my truck with the recall performed perfectly. John is very attentive, courteous, and thorough. Would highly recommend. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mark
Report | Print
Dec 05, 2024 -

Deacon Jones Ford Lincoln responded

Steve, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 26, 2024

Staff were attentive to my questions and concerns ensuring a clear understanding of my service needs. They even made sure I utilized my Ford points and warranty covered items appropriately to ensure More

by familyjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Dec 05, 2024 -

Deacon Jones Ford Lincoln responded

Familyjones, thank you for your kind words and this wonderful review! We can't wait to see you again, have a great day.

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