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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
591 Reviews

591 Reviews of Deacon Jones Ford Lincoln - Service Center

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October 19, 2024

It is a really great dealership with great customer service and a variety of options. More

by Maximo Franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Maximo Franco, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you, and have a fantastic day!

October 19, 2024

The Service team is outstanding knowledgeable and honest. Customers trust them 100% and they are expert at what they do. More

by VERNON8SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Vernon8smith, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Thank you, and have a fantastic day!

October 17, 2024

Very friendly and went out of their way to help me. They were even laughed at my dumb jokes. More

by imdspeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Imdspeck, thank you for sharing your positive experience! Until the next time we meet, take care!

October 17, 2024

Came thru for me with a loaner vehicle when I had a recall situation , thank you More

by dar9818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie Born
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Dar9818, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2024

Great customer service at this location. Called to ask about an oil change and tire rotation for that day or the next, was told to come first thing when they opened and I'd be taken care of More

by Boriacua23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall his name.
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Boriacua23, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you, and have a fantastic day!

October 15, 2024

It’s the second year this dealership has been unable to do the NC inspection. On a previous visit I took the truck because I’ve had trouble with the auto shut off feature and because the tech couldn’t rep More

by GHALL60
Recommend Dealer
Yes
Employees Worked With
Not Chad, the older guy.
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Ghall60, we regret to hear that your recent experience was anything less than exceptional. If you have any further questions, please give us a call. We're always happy to help!

October 15, 2024

These guys are so willing to help. Answered all my questions and then quickly took care of the problem! I won’t go anywhere else. More

by sparkette48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Sparkette48, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! If you have any further questions, please don't hesitate to reach out!

October 15, 2024

Deacon Jones delivered fast and courteous service on my vehicle. I would recommend this group. More

by JIMIPOPE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Bjorling
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Jimipope, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 12, 2024

Michael in the service department is awesome. He is the main reason I keep coming back. More

by ineedplaystore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Ineedplaystore1, thank you so much for your high rating! Thanks again for the recommendation, and have an amazing day!

October 12, 2024

Next to no wait time and so professional! Highly recommend the Service Center for their work. More

by wholt31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't catch anyone's name
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Wholt31, we're so glad that we were able to go above and beyond your expectations! We look forward to your next visit! Take care!

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