Deacon Jones Ford Lincoln - Service Center

Good and efficient service. Everyone is very nice and friendly. I would definitely recommend and will be returning. Everyone is very nice and friendly. I would definitely recommend and will be returning. More

JB always look after my truck when it’s over there and calls me if it needs anything extra. calls me if it needs anything extra. More

This is where I go for my oil change and tire rotation. I get treated so nice and respectful. I get treated so nice and respectful. More

They did a great job. The repair was quick. They were friendly and informative. Would use them again. The repair was quick. They were friendly and informative. Would use them again. More

The service writers and the technicians were helpful and quick they did a good job quick they did a good job More

We were greeted kindly. The work was done accurately. The repairs were done quickly while we waited. The work was done accurately. The repairs were done quickly while we waited. More

Great as always. Really appreciate the quick turnaround. Frank and the team are very professional. Really appreciate the quick turnaround. Frank and the team are very professional. More

Deacon Jones Ford’s Service Department is efficient and the advisors are kind as they attend to your needs. the advisors are kind as they attend to your needs. More

Fast - professional and friendly the staff is grea can’t do enough to make you satisfied do enough to make you satisfied More

Booked appt on line to arrive and be told they don’t use that system. Asked for oil and rotate and to fix skid panel under engine missing bolts. Fit me in since appt wasn’t real. But failed to fix skid pan that system. Asked for oil and rotate and to fix skid panel under engine missing bolts. Fit me in since appt wasn’t real. But failed to fix skid panel, which is under engine and could not have been missed by the person who emptied oil. Found the panel not fixed when I got home. Rushed back to store to have a young mechanic quickly throw some bolts in and called it good right before closing. Checked it when I got home, mechanic never tested security, and a quick tug pulled out two bolts. Stripped but not assessed as that by mechanic. Fixed it myself with bigger screws into stripped plastic. Didn’t pay for the fix in the first place since it was originally forgotten, but how do I leave an oil change with a panel hanging? Is that customer service? Should have at least fixed it just because or informed me of needed fix and solution or option. Have used shop many times, but was let down on this event because I asked for a fix and didn’t get it first or second time. More