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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
587 Reviews

587 Reviews of Deacon Jones Ford Lincoln - Service Center

Sort by
April 23, 2025

It was very good and always the best place we have dealt with It was amazing and we recommend to everyone More

by BROSE6
Recommend Dealer
Yes
Employees Worked With
Robert Thompson. Very helpful and kind
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Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Brose6, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care! Hunter Stovall https://www.deaconjonesfordlm.com/

April 23, 2025

Good so far Could be a little more service customer friendly when a customer stays while their vehicle is being serviced More

by jaredmcphail
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell
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Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Hello Jaredmcphail, thank you; we appreciate your feedback! We're looking forward to your next visit with us! Hunter Stovall https://www.deaconjonesfordlm.com/

April 21, 2025

Absolutely always first class and always on point! Trust me you want to do business with the Deacon….. More

by LOGAN27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hill
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Apr 23, 2025 -

Deacon Jones Ford Lincoln responded

Hello Logan27, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

April 19, 2025

Great service, smooth process, value for the money. Comfortable waiting room. Nice people all trying to help. More

by Loricole342
Recommend Dealer
Yes
Employees Worked With
Rylee, JT, Robbie
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Apr 23, 2025 -

Deacon Jones Ford Lincoln responded

Loricole342, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Deacon Jones Ford Lincoln. Thank you again for the great review! Hunter Stovall https://www.deaconjonesfordlm.com/

April 19, 2025

To costly need to lower your Prices. I brought tires which costed me a lot of money Tires didn’t last. More

by tamera18smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Apr 23, 2025 -

Deacon Jones Ford Lincoln responded

Hi Tamera18smith thank you for taking the time to leave us your honest feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

April 19, 2025

John Mark Hill & Michael Ferrell provided excellent service. They kept me informed of the progress of my service. More

by lesftrplt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mark Hill, Michael Ferrell
Report | Print
Apr 23, 2025 -

Deacon Jones Ford Lincoln responded

Lesftrplt, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Ford Lincoln. Lesftrplt, thanks for taking the time to leave a review. Hunter Stovall https://www.deaconjonesfordlm.com/

April 19, 2025

Efficient and fast. He checked over the whole car He was very nice and friendly More

by styner488
Recommend Dealer
Yes
Employees Worked With
Fransico super nice guy
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Apr 23, 2025 -

Deacon Jones Ford Lincoln responded

Hi Styner488! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

April 19, 2025

Efficient and fast. He checked over the whole car He was very nice and friendly More

by styner488
Recommend Dealer
Yes
Employees Worked With
Fransico super nice guy
Report | Print
Apr 23, 2025 -

Deacon Jones Ford Lincoln responded

Styner488, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

April 19, 2025

Great experience works well with people quick speedy service Was able to check in and service was done in order More

by Cnoble281
Recommend Dealer
Yes
Report | Print
Apr 23, 2025 -

Deacon Jones Ford Lincoln responded

Cnoble281, thank you for your kind words and this wonderful review! We're looking forward to your next visit with us! Hunter Stovall https://www.deaconjonesfordlm.com/

April 16, 2025

They wanted to charge me to clean out fuel tank but tank is clean. Also told me upper radiator hose leaking but it wasn't. Service dept never told me diagnosis and labor charges are higher fir Trucks. More

by det1_25ad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know mechanic name
Report | Print
Apr 18, 2025 -

Deacon Jones Ford Lincoln responded

Hi Det1_25ad, we appreciate your honest feedback, as we are always looking for ways to improve. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Hunter Stovall https://www.deaconjonesfordlm.com/

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