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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
610 Reviews

610 Reviews of Deacon Jones Ford Lincoln - Service Center

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May 08, 2025

Excellent customer service. The only issue was the time it took for the engine repair. That would not have been an issue if there had been better communication. Otherwise great. More

by bigmo1091
Recommend Dealer
Yes
Employees Worked With
Chad, Frank?, and Michael?
May 15, 2025 -

Deacon Jones Ford Lincoln responded

Hi Bigmo1091, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

May 06, 2025

Great customer service the best in Goldsboro! I will always get my cars serviced at Deacon Jones Ford! More

by Greatgulley13
Recommend Dealer
Yes
May 15, 2025 -

Deacon Jones Ford Lincoln responded

Hi Greatgulley13! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon! Hunter Stovall https://www.deaconjonesfordlm.com/

May 06, 2025

Went to get information if my extended warranty cover a problem my vehicle had. I knew the problem since I had already gotten the diagnosis from a different mechanic. I explained this to the people there a More

by Jackguer88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan
May 15, 2025 -

Deacon Jones Ford Lincoln responded

Jackguer88, we're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (919) 736-3387 so we can work towards a resolution. We look forward to hearing from you. Hunter Stovall https://www.deaconjonesfordlm.com/

May 06, 2025

The price I paid was fair cheaper than I thout it would be and so far my car rides good More

by Berthastrickland203
Recommend Dealer
Yes
May 15, 2025 -

Deacon Jones Ford Lincoln responded

Berthastrickland203, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! Hunter Stovall https://www.deaconjonesfordlm.com/

May 05, 2025

My vehicle was making a noise when driving at rate of 55 mph and higher. I took in to dealership and my vehicle was driven and problem corrected at that time. Wait time was 2 hours but corrective action w More

by tpope140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
May 09, 2025 -

Deacon Jones Ford Lincoln responded

Hi Tpope140, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! We can't wait to see you again, have a great day. Hunter Stovall https://www.deaconjonesfordlm.com/

May 02, 2025

Very professional and always delivers what is expected - follows up to make sure everything was completed! Couldn’t ask for more! More

by jewelrywoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and John mark
May 09, 2025 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon! Hunter Stovall https://www.deaconjonesfordlm.com/

May 02, 2025

Attentive and timely service. Great customer support and friendly staff. Always a pleasure to interact with the staff at Deacon Jones Ford Lincoln. More

by frederic.mccall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 09, 2025 -

Deacon Jones Ford Lincoln responded

Frederic.mccall, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

May 02, 2025

Excellent customer service, the service representative is the best, his name is Frank. I will come back. More

by JECAMPUZANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
May 09, 2025 -

Deacon Jones Ford Lincoln responded

Hi Jecampuzano, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you again for leaving us this response! Hunter Stovall https://www.deaconjonesfordlm.com/

May 02, 2025

Not concerned on finding my perfect truck Also not concerned on costumer paying cash totally pay off More

by SPR3216
Recommend Dealer
No
May 09, 2025 -

Deacon Jones Ford Lincoln responded

Spr3216, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We hope you are willing to give us another chance. Please reach out to us at (919) 736-3387 so we can work towards a resolution. Hunter Stovall https://www.deaconjonesfordlm.com/

May 02, 2025

Very good service I look forward to all our vehicles be serviced at DJ In the future More

by LJRELAFORD
Recommend Dealer
Yes
May 09, 2025 -

Deacon Jones Ford Lincoln responded

Hi Ljrelaford! We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/