Deacon Jones Ford Lincoln - Service Center
Goldsboro, NC
637 Reviews of Deacon Jones Ford Lincoln - Service Center
Had an oil pan gasket put on my F150 Lariat 5. 0 was told by Robert Thompson that it would be around $500.00 the job took less than 4 hours and my bill was $967.00. I called Robert about it and he 0 was told by Robert Thompson that it would be around $500.00 the job took less than 4 hours and my bill was $967.00. I called Robert about it and he said it took 3.5 hours at $190.00 dollars and hour and John Mark did the bill because he was off that day and he only charged me 170.00 and hour. I have dealt with this dealership for over 20 years and I thought I was a good friend to Robert and Mark but I recon money comes first. You know at least 5 people got commission off this job that is why it’s so high to get work done. I was in business for myself for over 30 years and the most I could charge 2 years ago was $35.00 and hour per man. It must be nice to be able to charge $190.00 per hour body shops only charge $54.00 per hour. That’s okay they don’t have to worry about me ever spending another dollar with them. More
John, Frank, and all of the service advisors are top notch, supportive, knowledgeable, and take the time to help each customer. I drive 2.5 hours each way to have my diesel serviced by the Deacon Jones notch, supportive, knowledgeable, and take the time to help each customer. I drive 2.5 hours each way to have my diesel serviced by the Deacon Jones Team. More
I dropped off my truck and the service guy that received my truck asked me what time I needed my truck back. I replied I need it back by 3pm today. He said that would not be a problem it would be ready. I w my truck asked me what time I needed my truck back. I replied I need it back by 3pm today. He said that would not be a problem it would be ready. I was in the area around 2:45 so I decided to stop in to see if my truck was ready because I haven't received a call yet. Spoke with a different service guy and informed me thst they had not even started on my truck. So needless to say I was unable to get my truck and had to wait until the next morning to pickup my truck. More