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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
605 Reviews

605 Reviews of Deacon Jones Ford Lincoln - Service Center

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June 25, 2024

I go to them often with multiple name brand vehicles. They have done well with all my cars. More

by kenjen13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael… Grest
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Kenjen13, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

June 21, 2024

Outstanding dealership nice people very considerate and helpful very knowledgeable friendly people not pushy just willing to help More

by ASW000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie, Glenn, Robert, Michael, Billy, John Mark ,Ashley ,Jeff, Shawn,
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Asw000, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 20, 2024

. PrompGreat Service Department. Prompt, explained to me what needed be done and got it completed quickly. More

by woodywilson1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael is always courteous
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Woodywilson1947, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! Thank you again for leaving us this response!

June 20, 2024

The best place I have ever used. All the people are great to work with.Very impressed. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not good with names
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Randy, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! Thank you again for the great review!

June 20, 2024

Always get great customer service. Quick amd reliable never any issues. Polite amd customer friendly. More

by maria47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Braswell
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Maria47, we are very happy to have provided you with such a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 20, 2024

My display was replaced just last year. Took it in because it is not working again. They were not willing to fix this. Want to charge me $1600 More

by stacywhittington4607
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know his name
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Stacywhittington4607, we regret to hear that your recent experience was anything less than exceptional. We hope you are willing to give us another chance. Please reach out to us at (919) 736-3387 so we can work towards a resolution.

June 20, 2024

Helpful and patient. I had to bypass two other dealerships to get service that I was denied. I was told no because they didn't want to take the time to assist me and this More

by NP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank oliveri
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Np, thank you for the high star rating! We hope to see you soon!

June 18, 2024

Great service. Also so nice and prompt. Also washed my Aviator and did a great job. More

by BRENDA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review!

June 18, 2024

Courteous and very accompanying, since my oil light came on for service and they got me in 2 hrs later!! That’s world class business. More

by wwilson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Wwilson6, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thanks again for the recommendation, and have an amazing day!

June 18, 2024

Technicians worked, diligently, to update the computer. Took much longer than originally, thought. Were, kind enough to arrange for me a ride, home, as the updates, took, several hours. More

by MHIT
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Mhit, reviews like this give us motivation and help us ensure we provide high-quality care. If you have any further questions, please give us a call. We're always happy to help!

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