Back

Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.6
703 Reviews

703 Reviews of Deacon Jones Ford Lincoln - Service Center

Sort by
September 25, 2024

Service check in for the Works Package went well. Very friendly and attentive service adviser. More

by RJJJ4993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Rjjj4993, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2024

Reliable, honest, customer friendly, knowledgeable, fast, reasonable, always trustworthy to give accurate advice on service recommendations More

by jswaddell53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad & Robby
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Jswaddell53, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!

September 22, 2024

Arrived looking to resolve a maintenance issue. Problem was diagnosed and resolved in a timely manner, More

by CMN2700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Cmn2700, we appreciate you taking the time to leave us this feedback. Thank you so much again for your feedback! We hope you have a great day!

September 18, 2024

This service department cares about its customers and their vehicles. Frank, my service advisor, ensures that my truck is in tip top shape and makes me feel like a valued customer!! More

by ashfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

September 18, 2024

As always your service department provided prompt and thorough attention to my request. Frank called me after initial inspection to inform me 3 of my tire pressure indicators were faulty but all wheel More

by leoeb2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and Tyler??
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

September 18, 2024

They did a good job on my car in a timely manner and called me when it was ready. It ready way earlier than I thought that it was going to be. More

by glaspielaura3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think that his name was Thomas but anyway he did good
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Glaspielaura3, thank you; we appreciate your feedback! Until the next time we meet, take care!

September 15, 2024

Regina was the BEST salesperson she didn’t pressure me about buying Thank you love my car. She was very patient with me and the granddaughters More

by Jlhalvorsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina and Andrew
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Jlhalvorsen, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 14, 2024

I am typically a Honda person. However, due to the service department at the Deacon Jones Ford in Goldsboro, NC I ended up purchasing a Ford expedition. And I absolutely love the v More

by PAWOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Bjorling
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Pawolf, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 14, 2024

Pleasant experience, easy drop off and check out. Procedures were explained well. Thanks for your help. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Thompson
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Mike, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

September 14, 2024

Great service would recommend Deacon Jones Food in Goldsboro. I have always had great service More

by cedwestmain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Cedwestmain, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

...
39
...