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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
674 Reviews

674 Reviews of Deacon Jones Ford Lincoln - Service Center

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June 21, 2025

I purchase my F150 7 years ago the service was great then and even better today. Thanks Michael, Jack and gentleman that got me in and out. Thank you. Ralph Harper More

by CAPTAINAMISTAD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael. Jack
June 21, 2025

Lied to. Was told all recalls done but we're not. Had to go back 2 times. More

by DEBIGEREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Derrick
June 19, 2025

Good customer service and timely appointments. Friendly staffing and easy access to WiFi while waiting. More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, John
June 19, 2025

Everything was checked out and they found my back brakes needed replacing. I’m so thankful that they saw that. Very pleased with the service and they are very professional and kind. 100% always satisfied!!! More

by rawroblewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ferrell and Gustavo Acevedo and Moises Aguillon
June 19, 2025

Very professional. I took my car in for a blower motor replacement in the morning and by mid afternoon it was done. You guys are great! More

by Rickm
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
June 19, 2025

Nice people can go up there and get waited on while they are working on my vehicle have a nice sitting room. More

by Joagood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
June 18, 2025

About a three hour wait was expected. Fixed the problem and made sure I was happy. Good and friendly people. This was my third service experience at this dealership, all good. More

by foxs716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
June 18, 2025

It was good The advisor was helpful They performed the work I requested Thank you More

by bridgersmatt
Recommend Dealer
Yes
Employees Worked With
Frank Olivieri
June 17, 2025

The service was great they answered all my questions I was looking for and they was nice to me More

by raytishon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
June 16, 2025

I payed $30 to have the vehicle towed to what I THOUGHT was a better dealership. But once the car was diagnosed I was called and told it was the fuel pump. I asked whether it was the low pressure or high-p More

by landonsche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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