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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
610 Reviews

610 Reviews of Deacon Jones Ford Lincoln - Service Center

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May 02, 2025

Frank is courteous and professional and always looks after our best interest when my wife and I bring our F150 and I'll Lincoln Corsair to the shop! More

by LJRELAFORD
Recommend Dealer
Yes
Employees Worked With
Frank
May 09, 2025 -

Deacon Jones Ford Lincoln responded

Ljrelaford, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

May 01, 2025

This was my second time in the service department. I dealt with the same gentleman both times. He addressed my issue with the upmost respect. He handled my issues with the most professionalism. He exp More

by Hoochdaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager ,service Employee
May 09, 2025 -

Deacon Jones Ford Lincoln responded

Hoochdaddy, thank you for your kind words and this wonderful review! We sincerely thank you for the positive review, and look forward to seeing you again soon! Hunter Stovall https://www.deaconjonesfordlm.com/

May 01, 2025

Always through always friendly Always helpful The service dept is the reason I purchased there More

by Bmacjr
Recommend Dealer
Yes
May 09, 2025 -

Deacon Jones Ford Lincoln responded

Bmacjr, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Ford Lincoln. If you're ever in need of more help, please let us know! Hunter Stovall https://www.deaconjonesfordlm.com/

April 29, 2025

Called and they fit me in same day. Always very courteous to me Great service More

by cdwscrufari
Recommend Dealer
Yes
Employees Worked With
JB
May 02, 2025 -

Deacon Jones Ford Lincoln responded

Cdwscrufari, we are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon! Hunter Stovall https://www.deaconjonesfordlm.com/

April 29, 2025

It was good. Just expensive for what is received. Everyone is friendly. I travel a distance to get service without any perks and very few discounts. More

by Lashenia03
Recommend Dealer
Yes
May 02, 2025 -

Deacon Jones Ford Lincoln responded

Lashenia03, thank you for your kind words and this wonderful review! Lashenia03, thanks for taking the time to leave a review. Hunter Stovall https://www.deaconjonesfordlm.com/

April 27, 2025

Service was fast and professional. I was asked how I wanted to proceed when given options and everything was explained well. Communication was top notch More

by Jkeefe20
Recommend Dealer
Yes
Employees Worked With
John Mark Hill
Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Jkeefe20, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! Hunter Stovall https://www.deaconjonesfordlm.com/

April 27, 2025

Professional, courteous and got the best price for my repair possible. I always feel the service department looks out for me when I have my car there. More

by deeprunpastor
Recommend Dealer
Yes
Employees Worked With
Chad in service
Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Deeprunpastor, your wonderful feedback and rating mean a lot to us. We're looking forward to your next visit with us! Hunter Stovall https://www.deaconjonesfordlm.com/

April 26, 2025

A place an exchange and was extremely satisfied I was very pleased with the service that I got from both of the gentlemen that helped me at your dealership today they deserve a raise More

by cook66
Recommend Dealer
Yes
Employees Worked With
It was two people one was the sales person named Shane. I'm sure he remembers the other guys name.
Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Hi Cook66, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you, and have a fantastic day! Hunter Stovall https://www.deaconjonesfordlm.com/

April 26, 2025

I have to go back to fix a problem was created with the service they provided More

by maelessawy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Does not know
Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Hi Maelessawy, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Hunter Stovall https://www.deaconjonesfordlm.com/

April 25, 2025

Overall, good experience would prefer that services that take in a standard amount of time. Have the opportunity to be scheduled instead of walking in in?Hopes that it's gonna be done the same day More

by Pureromancebyjill
Recommend Dealer
Yes
Employees Worked With
Frank
Apr 30, 2025 -

Deacon Jones Ford Lincoln responded

Pureromancebyjill, we are so pleased you enjoyed your visit to Deacon Jones Ford Lincoln! Please don't hesitate to reach out to us if there's anything more we can do! Hunter Stovall https://www.deaconjonesfordlm.com/

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