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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.6
703 Reviews

703 Reviews of Deacon Jones Ford Lincoln - Service Center

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September 03, 2024

Service was great. They picked up my Nautilus as scheduled and brought it back to me all fixed up just a couple of hours later. More

by JOHN@HSDCOMPUTERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

John@hsdcomputers.com, we really appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

September 03, 2024

I love deacon jones ford! !! Bought my car there and no one has touched it because I trust them completely! More

by Grannysgirlem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad and john
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Grannysgirlem, we're glad you had such a wonderful experience with us! We hope to see you soon!

Nov 28, 2024 -

Grannysgirlem responded

All the confidence in the world in these guys

September 02, 2024

Thank you for the great service and suggestions on improved driving habits to help my truck mechanically. More

by meljan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 02, 2024

They are nice and welcoming an I trust them to do the work right. Thanks More

by PHIL.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mark Hill
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Phil.wilson, we're happy to hear you had such a positive experience with our team! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

September 02, 2024

Your service department is what makes your dealership. They help without hounding. They’re courteous everytime I go. More

by BETHANYBROOME
Recommend Dealer
Yes
Employees Worked With
Micheal Ferrell
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Bethanybroome, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 01, 2024

They always do a great job. I buy and service all my cars at the Goldsboro location. More

by terrialphin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Terrialphin, we are very happy to have provided you with such a positive experience! We hope you have a great day!

September 01, 2024

The service was great. Robert kept us up to date on what needed to be done. They also came to get or vehicle and returned it at no extra charge. The service department is o More

by scarpenter5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Scarpenter5, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

August 31, 2024

Responsive professional courteous applies to all staff appreciate the extra car cleaning service thank you! More

by SHEILAJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheila
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Deacon Jones Ford Lincoln!

August 30, 2024

Everyone was pleasant and professional. My vehicle was in and out in a timely manner. I just wish they offered complimentary car wash. More

by pinkandgreen05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember sorry
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Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Pinkandgreen05, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 30, 2024

The customer service in the service department was amazing. They picked my vehicle up, performed the services I asked for, and returned my vehicle back to me. More

by nicholeh0
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mark
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Until the next time we meet, take care!

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