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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
630 Reviews

630 Reviews of Deacon Jones Ford Lincoln - Service Center

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May 18, 2024

They took care of my problems service was done in a reasonable amount of time service writers were very polite and knowledgeable More

by Rteel1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Glenn Robert and Michael
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!

May 17, 2024

Mike in service is awesome. He always treats me like I am his best customer. More

by timgg.2.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hello Timgg.2.0, thank you; we appreciate your feedback! We can't wait to see you again, have a great day.

May 17, 2024

The service department went above and beyond to find the noise in my car. They were quick and thorough in resolving. More

by BBL2006.STEVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Robert, Frank and Doug
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Bbl2006.stevens, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

May 16, 2024

They give the best customser service. They are friendly and helpful. It is my favorite place to get my service. More

by jimmycookinshack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Jimmycookinshack, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 16, 2024

Top of the line service center personnel acted like they appreciated your business took care not to mess up my vehicle More

by gwhichard55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert the service manager
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Gwhichard55, thank you for your kind review; we are happy to pass along your comments to the team here at Deacon Jones Ford Lincoln! Until the next time we meet, take care!

May 16, 2024

Very kind people, could improve some on turn around times in the shop and communication on pricing, was quite expensive for work completed, I know it’s a dealership but definitely think twice before going ba More

by F-150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!

May 15, 2024

The service advisors are the best. They're very helpful and knowledgeable and keep you advised on the status of your vehicle. More

by Pickle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael, Chad, Frank, J.B.
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Pickle, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2024

Service was quick and easy. Did not have appointment but did not have to wait long. Staff was very courteous More

by squiresrose49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember named
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Squiresrose49, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2024

Michael got us in and completed everything we asked for in a timely manner. Always feel confident when he has our vehicle. More

by pskelton1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Pskelton1996, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 14, 2024

I've always enjoyed good service at Deacon Jones. They are attentive to my needs and will meet my expectations! More

by busnrete8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and Frank!
Report | Print
Nov 27, 2024 -

Deacon Jones Ford Lincoln responded

Hi Busnrete8, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! We look forward to your next visit! Take care!

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