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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
608 Reviews

608 Reviews of Deacon Jones Ford Lincoln - Service Center

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January 28, 2023

Deacon Jones Ford was absolutely fabulous, their service was second to none and Jerrod Posey is top notch. Deacon Jones is extremely lucky to have someone like Jerrod working for them!!! More

by Storage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrod Posey
Feb 08, 2023 -

Deacon Jones Ford Lincoln responded

Storage, we are so happy to read such a great review about Deacon Jones Ford Lincoln! We hope to see you soon!

January 16, 2023

Excellent service. Family oriented. Always welcoming. Always willing to go above and beyond to help. More

by TMozingo
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Braswell
Feb 08, 2023 -

Deacon Jones Ford Lincoln responded

Tmozingo, we are so happy to read such a great review about Deacon Jones Ford Lincoln! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

November 21, 2022

Professional,extremely knowledgeable, courteous, welcoming, friendly, accurate, all the above is for the service department More

by Nope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank, chaz, Michael, John
Dec 17, 2022 -

Deacon Jones Ford Lincoln responded

Hi Nope, we are very happy to have provided you with such a positive experience!

September 23, 2022

Thanks for service and thanks to the young man who helped me at the desk. More

by Skeetjones50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry I didn’t get his name
Sep 30, 2022 -

Deacon Jones Ford Lincoln responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 22, 2022

Recently we had a major issue with our 2019 Ford edge. We found the entire experience, including the staff to be extremely helpful and kind and caring! Because of the extended warranty our cost was very l More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Sep 30, 2022 -

Deacon Jones Ford Lincoln responded

We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

September 05, 2022

I enjoy the service there and the professionalism. Just a quick question. The prices seem to have increased some. It’s cost more here thank Smithfield. More

by moebetta357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Sep 21, 2022 -

Deacon Jones Ford Lincoln responded

Hi Moebetta357, we are very happy to have provided you with such a positive experience!

August 16, 2022

I took my truck Monday 8-8-22 at 8:00 in the morning to get the Works done they had it all day. When I got off of work at 4:00 it was not ready they had the truck for 8 hours to do a oil change and had to More

by loverby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
none
Aug 19, 2022 -

Deacon Jones Ford Lincoln responded

Loverby, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to me directly at (919) 934-8101 ext. 681. Thank you for the opportunity to work with you. Deacon Jones Auto Group

August 11, 2022

Service was timely,done promptly,done professionally and I was treated very courteously by the service department. More

by Joe_aiton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
Sep 30, 2022 -

Deacon Jones Ford Lincoln responded

We can't wait to see you again, have a great day.

July 25, 2022

Outstanding customer service. My vehicle is operating in top condition. Thanks to your entire staff. Will recomend. More

by tarysan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Entire staff was exceptional.
Jul 29, 2022 -

Deacon Jones Ford Lincoln responded

Hi Tarysan, thank you so much for your positive comments about Deacon Jones Ford Lincoln! We hope to see you soon!

July 15, 2022

Very nice folks, wait time was a long though,over 2hours for routine service, seems too long each time More

by kinstonp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jul 29, 2022 -

Deacon Jones Ford Lincoln responded

Kinstonp, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Deacon Jones Ford Lincoln

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