Deacon Jones Ford Lincoln - Service Center

Had my 2012 F-350 in to get the oil separator replaced. While it was there, I asked to have the tailgate emblem replaced as well. Received the bill and saw that I was charged $100 for them to install it. I While it was there, I asked to have the tailgate emblem replaced as well. Received the bill and saw that I was charged $100 for them to install it. I had already removed the old one. Had I known it would cost me $100 just to get a $30 tailgate emblem installed, I'd have asked for them to give it to me so I could install it myself. It's peel and stick, and there are guide holes. I think $100 charge for 2 minutes of work is quite ridiculous. More

Excellent customer service. The only issue was the time it took for the engine repair. That would not have been an issue if there had been better communication. Otherwise great. The only issue was the time it took for the engine repair. That would not have been an issue if there had been better communication. Otherwise great. More

Went to get information if my extended warranty cover a problem my vehicle had. I knew the problem since I had already gotten the diagnosis from a different mechanic. I explained this to the people there a problem my vehicle had. I knew the problem since I had already gotten the diagnosis from a different mechanic. I explained this to the people there at the dealer, but was told that a mechanic needed to see the vehicle. I was charged $230 for the diagnosis, being that I told them what was the problem and that I just wanted to know if my warranty cover it. At the end I was told that my warranty had already expired. Just wasting my time waiting and money. More

The price I paid was fair cheaper than I thout it would be and so far my car rides good be and so far my car rides good More

Great customer service the best in Goldsboro! I will always get my cars serviced at Deacon Jones Ford! I will always get my cars serviced at Deacon Jones Ford! More

My vehicle was making a noise when driving at rate of 55 mph and higher. I took in to dealership and my vehicle was driven and problem corrected at that time. Wait time was 2 hours but corrective action w mph and higher. I took in to dealership and my vehicle was driven and problem corrected at that time. Wait time was 2 hours but corrective action was taken and no additional visits required. More

Very professional and always delivers what is expected - follows up to make sure everything was completed! Couldn’t ask for more! follows up to make sure everything was completed! Couldn’t ask for more! More

Attentive and timely service. Great customer support and friendly staff. Always a pleasure to interact with the staff at Deacon Jones Ford Lincoln. Great customer support and friendly staff. Always a pleasure to interact with the staff at Deacon Jones Ford Lincoln. More

Excellent customer service, the service representative is the best, his name is Frank. I will come back. the best, his name is Frank. I will come back. More

Not concerned on finding my perfect truck Also not concerned on costumer paying cash totally pay off concerned on costumer paying cash totally pay off More