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Deacon Jones Ford Lincoln - Service Center

Goldsboro, NC

4.7
612 Reviews

612 Reviews of Deacon Jones Ford Lincoln - Service Center

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April 15, 2025

The gentleman were super helpful and quick. I couldn’t think them enough to making sure they got me took care of! More

by haleymaynor28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David/chad
Apr 18, 2025 -

Deacon Jones Ford Lincoln responded

Hi Haleymaynor28, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! We're looking forward to your next visit with us! Hunter Stovall https://www.deaconjonesfordlm.com/

April 15, 2025

Add normally deal with Michael and j. D they have excellent customer service skills. I feel secure in leaving my vehicles with them. And know , that they will make sure things are done co More

by BB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael and JD
Apr 18, 2025 -

Deacon Jones Ford Lincoln responded

Bb, we're happy you found our staff to be so supportive during your experience here at Deacon Jones Ford Lincoln. Thank you, and have a fantastic day! Hunter Stovall https://www.deaconjonesfordlm.com/

April 15, 2025

Frank was awesome He helped me and was very friendly Great customer experience for me More

by Lah897022
Recommend Dealer
Yes
Employees Worked With
Frank!
Apr 18, 2025 -

Deacon Jones Ford Lincoln responded

Hello Lah897022, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

April 11, 2025

Concerned about my purchase and the electronic system. Second time issue with audio system. A night a new car to avoid issues. More

by cindy.ezzell.bell
Recommend Dealer
Yes
Employees Worked With
Derek purchase, Jason for sale, Frank for service
Apr 14, 2025 -

Deacon Jones Ford Lincoln responded

Cindy.ezzell.bell, we truly appreciate your honest feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Hunter Stovall https://www.deaconjonesfordlm.com/

April 10, 2025

Great nice and clean atmosphere great people caring and understanding great team and caring people More

by Kgoff8743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chris
Apr 14, 2025 -

Deacon Jones Ford Lincoln responded

Hi Kgoff8743! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon! Hunter Stovall https://www.deaconjonesfordlm.com/

April 09, 2025

Representative was helpful and my car problem was resolved even though it is an old vehicle. The cost was reasonable. Frank was very courteous and respectful. More

by memasclarke
Recommend Dealer
Yes
Employees Worked With
Frank Olivieri
Apr 14, 2025 -

Deacon Jones Ford Lincoln responded

Hi Memasclarke! We're so happy we were able to help you out! Memasclarke, thanks for taking the time to leave a review. Hunter Stovall https://www.deaconjonesfordlm.com/

April 09, 2025

The staff is always pleasant and friendly. The dealership is always cooperative and helpful. Deacon Jones is the best place to purchase a vehicle. More

by daphneholloman85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr.Frank
Apr 14, 2025 -

Deacon Jones Ford Lincoln responded

Daphneholloman85, thank you for your kind words and this wonderful review! thanks for taking the time to leave a review. Hunter Stovall https://www.deaconjonesfordlm.com/

April 08, 2025

The dealership is great. Great employees They all greet you when you enter. They Repaired the recall on my vehicle in a very short timeframe. My only issue with the More

by Hoochdaddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JB,
Apr 11, 2025 -

Deacon Jones Ford Lincoln responded

Hi Hoochdaddy, thank you for taking the time to leave a review for us at Deacon Jones Ford Lincoln. We're happy we could meet your expectations! Thank you again for leaving us this response! Hunter Stovall https://www.deaconjonesfordlm.com/

April 08, 2025

the people are friendlty have cold water in lounge comfortable chairs to sit in and don't have woke shows on the TV . Would be nice to have Barbq and beans on tap. Shoulkd put in a wine lounge for p More

by georgewolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Apr 11, 2025 -

Deacon Jones Ford Lincoln responded

Hi Georgewolfe, thank you so much for your positive comments about Deacon Jones Ford Lincoln! Please don't hesitate to reach out if there's anything additional we can do for you. Hunter Stovall https://www.deaconjonesfordlm.com/

April 07, 2025

Great dealership but was very disappointed that when I had my explorer service the cabin filter and air filter needed to be replaced and never was More

by Tim Granttimothygrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Apr 11, 2025 -

Deacon Jones Ford Lincoln responded

Hi Tim Granttimothygrant, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (919) 736-3387 when you can so we can address this situation directly. Thank you and have a great day. https://www.deaconjonesfordlm.com/

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