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Dean Team Volvo Cars of St. Louis
St. Louis, MO
1,178 Reviews
Serving the St. Louis area, Dean Team Volvo of St. Louis, located at 7700 Manchester Rd in St. Louis, MO, is your premier retailer of new and used Volvo vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 1,178 reviews
August 26, 2025
The dealership worked with me in negotiating a good price for the used vehicle I bought from them. I really enjoyed working with Alan. He was a great salesman to work with and I enjoyed his non-pushy demeano for the used vehicle I bought from them. I really enjoyed working with Alan. He was a great salesman to work with and I enjoyed his non-pushy demeanor and attention to my needs. More
by nb553
August 26, 2025
Pat was very helpful explaining all the ins and outs of the Volvo model we were looking at. No pressure at all, a very nice car buying experience. the Volvo model we were looking at. No pressure at all, a very nice car buying experience. More
by SteveSmithv3
July 17, 2025
Bob, Scott and Bryan were all awesome so helpful and friendly! Would definitely recommend this dealership they are top notch! Thank you I LOVE my new car! Jeanne Youngblood-Scott friendly! Would definitely recommend this dealership they are top notch! Thank you I LOVE my new car! Jeanne Youngblood-Scott More
by jeanneyoungblood1965
Employees Worked With
Scott Varnum, Bob Chitwood, Brian McClain
July 03, 2025
Where do l start? I came into Dean Volvo in need of a second car after 2012XC70 went down. They worked it out and blessed me to be able to make the purchase of a 2020 I came into Dean Volvo in need of a second car after 2012XC70 went down. They worked it out and blessed me to be able to make the purchase of a 2020 white equinox that's fantastic on gas. They can get my business anytime and best to believe that I will refer others to the Dean Team. Thanks Paul Thoman and David McClain More
by Boydmike24
Employees Worked With
David McClain, Paul Thoman
July 03, 2025
The volvo cars St. Louis (DEAN TEAM) service department acts like a shady roofing company who buzzed thru town after a storm and then they are non existent when a probl Louis (DEAN TEAM) service department acts like a shady roofing company who buzzed thru town after a storm and then they are non existent when a problem comes up down the road…. And MIKE CROWELL is front and center of the operation. Our 2019 Volvo xc90 has needed 10k in repairs in 3 months. A steering gear in March ($3,700 repair plus a $200 alignment) and now a front AND rear ac evaporator core both have leaks ($3,800 for the front and $1,700 for the rear). Our steering wheel literally locked up while we were driving with our 18 month old. We are lucky and so grateful to be alive. After putting nearly 4k into the car just 3 months ago, we notified Mike that we have had enough and we will not be proceeding with the 5k evaporator core repair. He said that’s fine you guys can pick it up tonight and it will be $215 for the diagnostics. I asked him to show us some goodwill and waive that fee since they are the reason we are facing this financial crisis to begin with and his response was “I think you have us confused with Volvo. We are Dean Team. We are owned by Mr. Dean. Not Volvo. We don’t manufacture them we just sell them”. I found this to be a pretty wild statement. They stand by them when they are trying to make a sale but when a problem comes up they jump on the other side of the fence and put the manufacturer down. My responses to this was “you guys sold us the car Mike”. His response “yes. Several years ago”……….. We bought the car three years ago… Didn’t realize there was an expiration date on being a valued customer?!?! I’m not sure if this how Dean Team trains their employees or if MIKE is just a bad apple. I hope to find that answer. I understand cars can be lemons but you should never receive “lemon” customer service. Side note **** After this debacle I spoke with a reputable source who is in the industry. It’s a 4-8 hour job. The front evaporator core costs $125. The rear core costs $95…… their quote was over 5k because it’s sooo labor intensive(service departments absolutely love that phrase). They’re making 500-1000 dollars an hour on labor….. Also just found out that they didn’t put the service caps (I don’t even know what those are but that’s what a mechanic told us when we got a second opinion) back on after their diagnostics test. They were just laying inside. But I paid $215 for that diagnosis!!!! So disappointing. More
by Acronin10
June 25, 2025
Paul was great to work with as he was super professional. This was the fastest and best car buying experience we have ever had. We will definitely be coming back here in the future! This was the fastest and best car buying experience we have ever had. We will definitely be coming back here in the future! More
by Courtney42
Employees Worked With
Paul Thoman, Brian McClain
